ZURCHERS Party + Costumes + Balloons — Local services in Springfield

Needed a last minute game for a baby shower, so thought, surely a PARTY store would have baby shower games? Stopped in, and not only was their "Wedding and Baby" signage ONLY Wedding, but there wasn't an employee in sight. They had one employee on the registers with quite a long line, and one employee outside waving a sign around.

I felt like a jerk, asking the employee on the registers where I could find anything related to baby showers, and her directions were really good, but the people in line were getting frustrated that I distracted her. So I found the baby shower section and only found one game. ONE. A prefilled bingo card game with high-end items like "crib", "car seat", and "high chair" filled out on it. The bridal shower that asked for my help last minute is full of people who could only afford to buy one of those high end items by pooling their money, so that game wasn't going to work.

They did have the tiny bottles and tiny babies that you can okay the game where those things are scattered around and need to be found, but that was the only game we already had planned. I was incredibly disappointed by their selection, by the lack of employees to help, and by the misleading signage that took up valuable time. They had more stuff for gender reveal parties than for actual baby showers! Very frustrated by that waste of time, and we left without...

My wife and I went into the store in search of party supplies and decorations for our soon to be 4 year old grandson’s birthday. We found everything we needed and made arrangements to pick up numerous helium filled balloons the day before his party. I called on the day of pickup and Sam told me they had just finished our order. When I went in to pick them up, Sam even filled another balloon for us that our daughter had bought some place else. We had a terrific experience in our dealings with Zurchers on...

Pretty close to the same store as Party City. I had no idea they existed. There has been no marketing or Facebook ads and with a name like Zurchers nobody is going to know it's a party supply store. I think they should rebrand their name to something recognizable as a party supply store.. Party USA, Party Headquartes, The Party Supply Store, anything but Zurchers if they...