Forever Yogurt — Local services in St. Charles

Really cute establishment! Store was clean and well kept, I thought the yogurt was good, and the staff members were friendly.... When they were paying attention. They were so wrapped up in their own little world talking with friends that it seemed like they forgot they were at work. Now don't get me wrong, just having them talk and joke around with each other isn't my problem; but their lack of professionalism and courtesy, noise level, the use of vulgar language with a child nearby, and one of the employees being (overly) affectionate with her boyfriend is what drives me to write this poor review. The frozen yogurt was good, but this experience left me with a bad taste...

I had the worst experience at this location. I usually get my frozen yogurt from here, but I will never come back to this location. First of all, they didn’t have sampling cups. So my sister was tasting yogurts in a cup and the lady yelled at my sister in front of 2 other customers for throwing away a yogurt flavor she didn’t like. She then proceeded to yell at my dad for eating a spoonful of his yogurt while he waited for the customers in front of us paid. I understand they violated the “rules” because apparently there are rules at frozen yogurt places, but she could have addressed them in a respectful way instead of yelling at them in front of...

The times I've visited Forever Yogurt in St. Charles usually don't include a greeting or a thank you or anything. I just hand the money and leave with my yogurt. I lost it today whenI went with two of my friends and again same thing happened. This time I noticed that when someone who doesn't have brown hair and brown eyes walked through the door the young cashier greeted her and helped her beautifully. I really don't appreciate this and don't know how many others feel the same way. I would greatly appreciate it if they weren't racist. If they keep at it, it will show and people who don't seem "American" will not be...