Rocket Fizz — Local services in St. Charles

Place is charming, has a cute candy shop vibe. No one said hi, or greeted you, or asked if you needed help. When I was ready to go the young man came up and greeted me. I set my butter beer down and reached for toothpicks and the young man just disappeared. So I waited then called him over, twice. When he came back he checked me out. I had gotten two butter beers that were not labeled at all. Prices were marked on the fridge so I figured this bigger bottle would be double the price, $6.50 or so. It ended up being $8.99. I was shocked after receiving my change and I asked how much it was and was surprised. He asked if I wanted a receipt, I said no. I came right back and decided that was too much money, thinking I could return it. I could not. I asked the young man if I could exchange it for the smaller ones that would be cheaper(3 instead of just 2) he said no. Over all the young man could be replaced with a machine and do the job better. This took place around 3:50pm on a Monday. I was wearing a black hat and spent 21$ on two sodas in case management wanted to watch the video of the fantastic customer care. Coaching moment, otherwise the young man was not rude . I asked if they could put up a label with the large bottle pricing.

Flying Cauldron Butter Beer is available at...

So came with my friends for a day trip to St Charles. There where lots of mentions on social media for rocket fizz so naturally we had to go check it out. First off when you walk in you realize how huge this store is and yes there is something for everyone and they have a huge variety. Floor to ceiling just about. As I navigate this awesome place I notice the over a 100 or more different types of soda here WOW. every taste and kind you can imagine. We are greeted by a friendly outgoing guy with great energy and a awsome personality. After a few words it's his father in-laws store. He took over after he got sick but being a small family store with great energy and down to earth people. We are more then happy to spend our money here with pleasure. We feel valued and appreciated.and that means alot to us. As I stroll through I'm picking up this candy and that candy oh and gotta get this one reminds me of my childhood. Oh gotta get this one for my daughter etc by the time I was done I spent 45 dollars and my friend spent 35 and we didn't care cause we felt appreciated!!!! And we where excited about all our goodies we got and why we got certain ones cause of this memory or that special day so fun thank you and I highly recommend this little BIG store. SHOP...

I love this place! LOVE IT! They have the largest selection of Root Beer, and craft soda's I've ever seen in one place. Every time I've gone the staff/owner has been extremely helpful. He's made suggestions and recommendations.

First off, take advantage of bulk purchasing. The first time I went I bought 24 bottles of assorted root beers/sodas .The second time I bought 12 bottles. Both times my girlfriend only bought six. When we compared the price difference between what we paid, there was a noticeable savings.

Second. Not all bottles/sodas are the same price. There are multiple factors that place into the price per bottle. Just know that they still apply to the bulk discount. The owner/employee will explain how it works to you. I don't want to attempt to do it and misspeak.

Third. They have their own brand of sodas. So not only can you get brands from across the nation, but you can get some specially made for them.

fourth... go back often, they have a steady rotation of stock so something might not be there one time, but will be the next.

They also have a wide selection of candy, but to be honest I'm not a candy person so I was mostly looking...