St. Louis Parking Company — Local services in St. Louis

My issue with this company is the inability for them to inform you of card issues. I downloaded the app and paid for parking using the app. On the app, it showed that payment went through and a countdown timer went through. Unfortunately my card company flagged it and stopped the charge.

Instead of getting an alert, the app just stopped the countdown so I technically didn’t pay.

It would have been nice if the parking service sent a notification that my payment didn’t go through. They sent me a notification that I had a $40 fine but they couldn’t have the courtesy to warn me that the parking service wasn’t completed.

I have used other companies that have a simple service such as that. I had to use the parking lot for an entire week due to a convention that I was at. I had already parked there twice so I don’t see why they couldn’t inform me of the issue, instead they were quick to fine.

It definitely leaves a bad...

Worst experience, I wouldn't recommend anyone park here.

I went and looked for the attendant in lot for 4 mins and my phone couldn't connect to internet properly. I was running late for an appointment and thought will pay after I am back. By that time, I am ready to pay, that attendant already put violation. He told me to connect to office.

I called to 314-241-777 extn#110, no response even after multiple calls and finally i think his name Heather reached out to me, He couldn't answer or what to do to waive off my situation/questions/violation, and hang up the phone in the middle.

VERY VERY WORST...

Found a parking lot area close to Sugarfire. The parking ticket machine was not functioning after I tried to obtain a parking pass several times. Since the machine was not working we parked to go eat. Upon returning to our vehicle their was a gentleman printing out citations. I bet he ticketed every car on that lot from the paper slips in all the windows. I asked him to explain why the machine didn't work. Of course, he had to show me it worked just fine (now). I olitely advised I wasn't trying to get free parking but $40 for the machine 'not working' was ridiculous. Beware if...