Terrible. Ordered a computer through Amazon from a user called KLAMP Electronics. Well it shipped from these guys. Based on multiple clues, I was able to determine that they are, in fact, the same company. Now, Metro IS an Authorized Microsoft Refurbisher, however, the computer I received was not what you would consider "refurbished" at all. Under the poorly applied vinyl skin they used to mimic the original finish, there were multiple dents and extreme wear which could only have been developed over months or more of heavy use and neglect. The laptop was supposed to have a DVD drive, but it did not. The bottom had multiple heavy scratches. The keys on the keyboard were worn as though it had been heavily used. None of this is to be expected from a Microsoft Authorized Refurbisher. This appears to be more of what they call an "off-lease" unit that they wiped clean and put and put a vinyl sticker on. It was probably leased to a company for a year or two before before they upgraded to a later model fleet of laptops....
Read moreHORRIBLE Shady Service & Experience from Metro PC that guise their name as Klamp Electronics on Amazon. Stay Away...
I Purchased 5 refurbished Dell laptops with Windows Pro via Amazon marketplace. However All 5 PC's came with Windows Home only. After immediately contacting seller to rectify by sending keys for upgrade they stated they would get back to me. 5 days later no response and so I followed-up. After followup, their reply was that they would only offer $40 credit although upgrade key is $99 to purchase in which they are well aware of. Despite the misleading false advertising machine and delayed response and pattern of deceptive practice experience from other google reviews Amazon should immediately pull them as a vendor before other...
Read moreWhile I was apprehensive in buying a refurbished computer, several "computer knowledgeable" people told me that it would be ok. After I made the purchase I saw several bad reviews for the company Metro Business Systems. Then I was really worried. However all went well. I will admit that a few specs were different than what was listed. The processor was 3.4mhz instead of 3.9mhz. But ram memory, which I was concerned about, was 16mb instead of 12mb. I did receive a wireless mouse and keyboard instead of usb devices. I hardly think that's a bad thing. I had an easy time of setting up the computer and it has run zoomy fast, which is what I wanted. I am very happy with...
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