I could not urge anyone more strongly to stay away from this business. They measured our space incorrectly and forgot to mention they would charge separately and whatever they wanted for the installation of the carpet. They then ordered the extra carpet they were missing (given their incorrect measurements they made) and tacked on an extra delivery fee and extra installation costs that were not disclosed until weeks after the installation. I ended up paying more than I would have paid elsewhere and had a very unpleasant experience. Unless you are a contractor and have your own installer and some pricing power, do not use Pro-source. There is a lack of transparency and attention to detail that is very difficult...
Read moreAs contractor it is important that we provide product information and pricing in a timely manner. We have used Prosource on several occasions. Recently for a complete kitchen product purchase for one of our customers and now quartz counter top. The sales staff is very slow to provide product pricing.We are now waiting 3 weeks plus for countertop pricing and 6 weeks for top kitchen cabinet for a client. Not executable! We email, call and no...
Read moreJody Deluca Designs has partnered with Prosource over the last 10+ years. Charlene is hands down one of the best reps we work with. Charlene is well educated when it comes to the diverse products as well as its appropriate applications. She is fast and efficient with quotes & orders, and always puts our customer's needs first as well as being conscious of our timelines. We are so grateful to have Charlene as an extension...
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