Ellis Meat Market — Local services in Statesboro

Not a reliable source for the little guy! Companies like this start off with small time customers like me and grow. But I feel, upon first impression, they’ve forgotten the importance of that. I moved to Statesboro about six months ago. As a culinary/pastry student I got very excited about the possibilities of ordering different kinds of things and trying out different projects since we had skilled butchers in town. Unfortunately, I was very disappointed to find that a small customer like me doesn’t seem to really matter. I have found that when I placed orders I really could not get a straight answer about quotes or even estimates on prices. Anybody who has ordered food or services for parties knows that an estimate is a suggestion and that you can’t get a final price until you’re close to the event; but you still want to have an idea of what somethings going to cost to make reasonable decisions about budget. I also found that orders weren’t done in a timely fashion. I understand things happen but for a big business like that I can’t imagine not taking care of things. I placed an order two weeks ahead for a small amount of hamburgers and found that I had to still wait 20 to 30 minutes more after arriving 2 hours passed the set pick up time. I felt that the staff wasn’t very concerned about my inconvenience. Further, they seem to get irritated by the fact that I was upset. If I’d been a major restaurant or hotel this would’ve been unacceptable and they wouldn’t of allowed this to happen I’m sure. On top of that they actually struggle to decide whether or not to discount my order nor tried to make things right somehow. Most businesses would’ve done so since it was there their mishap. I had placed other meat orders and found that they were pretty unresponsive as well. So if you want something quick to pick up out of one of their cases they’re great but I don’t see them being somebody that I can really rely on anymore...

Im gonna be honest here and tell you as a customer for many years Ive become a little put out with Ellis. Not as impressed with what they call prime, choice ,and select. And ive noticed it elsewhere in other markets as well. Select grade being passed off as choice and choice being passed off as prime. And they dont do themselves any service with the big white meat cutter and his friendly demeanor (sarcasm). That being said, the women at the checkout bend over backwards to make you happy. And ive always had good results when ordering a whole hog or something along those lines. Maybe being the only game in town has become telling. Trying to be constructive with my criticism here. Not gonna write them off just yet, but they need to get back to the bone of what made them good...

I’ve been living in statesboro for over 20 years, and Ellis’s is the GO TO place for buying meats, groceries and any last minute meal plans, they have one of the biggest selections of cuts and varieties of almost any meat you can think of, even gator tail! They also have pre-prepped home made meals for college students needing a break from ramen noodles, all you need to do is go there, select what you want, purchase and take home and throw it in the oven to cook, it’s a simple easy and a great way to take a break from fast food, or if you don’t feel like waiting they usually have ready to eat cooked meats packaged to go on their counter, like ribs, Boston butt and much more! I encourage everyone to go there and meet their friendly helpful staff and get...