Statesboro Appliance Center — Local services in Statesboro

I will NEVER use these guys ever again. First they are non-caring (except for the lady in the office), Charge way too much for service fees (make sure you check on this or you'll get burned like me), in my opinion double charge on Service calls (in other words, if you have two appliances and one of them is covered under warranty - they charge you a Service Call charge ($UNK) to both to GE and the customer ($100) and then Labor ($50) or top of that, Plus $10 over the list price for each of the two parts ($20), what a racket). I will pay my bill because that is what I do, But in my opinion I was WAY overcharged for a refrigerator water dispenser dripping the size of a quarter a day and then wait 4 months to get it fixed, then when they worked on it and left, the refrigerator is now leaking out of the door like a sieve where iw wasn't leaking before. Nice eh! Oh and we have to make sure and be home all day (inconvenienced) and wait for them to come back and fix it only on Wednesdays! So they replaced $90 worth of parts (one of which didn't need to be replaced, but they claim GE said to do it) and $170 in service call/ labor/ overage fees. I wouldn't recommend these guys to my worst enemy. Customer Service is important to me and they (in my opinion they have zero customer service skills) with exception to the lady in the office, she was nice. I won't be asking them for service EVER AGAIN and I have explained the situation to GE as well. I've asked for a different Service Provider the next time I need something done on my GE appliances. Whether they admit it or not I do remember asking how much this would cost and never did get an estimate until the BILL came in the mail for ~$270. It's also pretty bad when this is a known issue w/these refrigerators and the customer has to foot to bill for GE to send out repair kits for a reliability issue they...

I am NOT happy with Statesboro appliance. They sent somebody before 3 pm to my house yesterday to put my door boot on my washing machine a very simple job and the guy was here for about 10 minutes, long enough to take my washing machine apart and then said he had a different call to go handle. I said okay he told me he would be back in a couple of hours it is now the next day my washing machine is still taken apart not fixed and they were going to charge me 75$. The most unacceptable part is they had my phone number they could have called and told me they weren't coming back ! I called this morning to tell them about my experience and I told them not to come back the guy I talked to said "I'll see what went on with that" and that was that ! I think it was rude and bad business ! HOPE YOU HAVE A BETTER EXPERIENCE WITH STATESBORO APPLIANCE! Also they went and checked out a washer for a friend of mine and they told her she needed a new one however it wasn't her decision so she asked them to write an explanation as to why she needed a new washer they wrote on the paper needs to be replaced very...

These people can’t fix anything! Had a dryer go out and they had to “order a part” that took 3 weeks to get it in. After waiting for it to be fixed Miraculously the washer broke after they got done. They came 4 times after this to check in & our clothes were drenched each and every time they “fixed” it. We went 3 months without a washer & dryer in our apartment. Another awful experience with them in another apartment is with a dishwasher. He came to fix the dish washer detergent dispenser, because it wouldn’t lock. Once again they “fixed” it so I ran a cycle & to my surprise the pod falls out not used. In their second trip they left a note that said not to put pods in dispenser. Isn’t the dispensers purpose for washing detergent? I wouldn’t trust these folks to do anything if it was coming out of my pockets. 0...