Update the owner reached out to me and was very apologetic! She got my delivery moved to tomorrow instead of a week from today. She saidi should have been priority after waiting so long!! I appreciate them reaching out and making it right.
I ordered furniture on Feb. 23 I was told there were 7 in stock and should be pretty quick! I waited about 2 weeks and heard nothing so I messaged and called I finally got ahold of them and they said it was actually on back order and wouldn't be here until around the 29th of march!! At this point I am frustrated they offered to refund my 50 for delivery ( which was free from ashley) I mean at this point it is paid for what else am I going to do? So inwait and on the 24th they call and say good news your furniture is here and I was so happy! And then they said but our next delivery is available in 6 days!! April 1! Why even call and get my hopes up when I have already waited over a MONTH for my furniture. So my next thing will be like happy April fools day we can't deliver! I always try to shop local but I think...
Read moreI went into the Stephenville store hoping to find a comfortable mattress because my husband and I work long hours and we were not getting the sleep we needed. As soon as I walked in I was kindly greeted by a sweet young lady named Kauri Keith. She asked me what I was looking for and I told her my and my husband’s sleeping comfortably problem. She quickly walked me over to the bed section and demonstrated the adjustable frame beds and oh my!!! I was absolutely impressed with her knowing exactly what we needed for a comfortable nights sleep. She is hands down a TEN on customer service!! We will be purchasing more from this store in the...
Read moreAshley was wonderful! She was extremely helpful, detail oriented and went out of her way to accommodate us. Ashley was friendly, very knowledgeable and demonstrated lots of expertise with recliners. The store is very large with lots of choices and smells really good. We are extremely happy and will be customers for life! Ashley is our new go-to furniture expert. Thank-you for a job well...
Read more