Chicken Express — Restaurant in Stephenville

The order taker is very rude. It's the young Hispanic woman. I ordered a family-size box of fried pickles. I arrived at the pick-up window to have a 7pc tenders box shoved at my face, with the order taker saying "Here's your order" and immediately shutting the window without a second wasted. Obviously, my order was different than what I had received, so I tapped the horn twice to get their attention, which I was of course ignored. Finally, the rude order taker opens the window and asks if my order was wrong, then asks me why I had taken it from her, like it was my fault. Again, she immediately shuts the window and gives the box to the person behind me.

I honestly wondered why nobody goes to the Chicken Express in Stephenville, as where I'm from it's constantly packed with people. It's clear to me now it's due to their horrible customer service and lack of...

Do not go here. They either get your order wrong or keep your money. I went today and handed the girl a 20 for my order that was 9 and some change. She put that I only gave her a 10. I know for a fact I had a 20 because that is what my boyfriend gave me for lunch. I dont keep cash on me so I know that is what I gave them. She came back after "watching " the camera's and said I only gave her a 10 with an attitude. When I said no, it was a 20 she got really snotty with me and said no, I just wanted it. Then she wasnt even gonna give me my food. I had to ask her for my food. If I wasnt on my lunch break I would have pursued it more. I will NEVER go to this...

Horrible experience last night. Employees with other employees off the clock or family with a baby they had NO mask. They where behind the counter next to food.. The employee running the cash register was holding the child and when she handed her back never washed her hands. The drive was employee way before the board and was how an I help you. Told her can I pull up I have no idea what I want. She said the other behind you will get their food first. So I was basically forced to order. I couldn't get out due the the poles blocking. The chicken...