This place isn't necessarily rude but the are the least polite Taco Casa I've ever been to. My parents raised me to say thank you, please and such. Here they never heard of pleasantries. They ask "what do you want". Slide your food after hollering your name and even though I said thank you 3 times they never responded back. I ordered a chilada and for the first time ever (my first visit at this location) the chilada didn't have hardly any sauce. The signature ingredient to the dish. So I go back and ask politely and you would have thought I kicked their favorite dog by their reaction. Again no words, slide my cup of sauce to me and I only tried twice to say thank you and still no response. I should have went to Panda Express...
Read moreAs a dasher I find being ignored really insulting, I waited where I've been told to wait in the past but everyone except the very new cashier just looked past me like I didn't speak... I won't be picking up orders from taco casa if this crew is the one working... I waited for 10 minutes quietly hoping someone would acknowledge me and hand me the ready and sealed order for my dash customer...but evidently taking 5 seconds that they stood about whispering and talking while glancing at me was too much work... so I politely asked the next people in line if I could quickly interrupt their step to the register so I could grab the dash order that I officially waited 15minutes for...
DO BETTER!
, from one food industry...
Read moreWhen a business examines your money because they suspect it's counterfeit it seems to me they are insulting their customers. I had stopped coming to this location because of the cleanliness of this location but thought I would give it a try again. Just made my last visit to the Stephenville location. I don't blame the young lady working the counter she was just doing as told and didn't do anything wrong but to the management trust your customers. Nobody likes being treated as if they are trying to steal or basically called a liar. We are talking about an order less than $15. Management please visit any Chick Filet location to see how customer service is...
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