Phantom Fireworks of Sterling Heights — Local services in Sterling Heights

Staff is great, selection is outstanding shelves are fully stocked year round. The major negative at phantom(not the stores fault) is quite simply their awful pricing structure you can stretch your money much further at virtually any other firework store. Also as a "premier member" i get virtually nothing for attaining this status. Never received my premier member catalog despite asking several times. The only benefit i see being a premiere member is being able to forgo the bogo and just get an item half price. Guys the buy one get one free is a complete gimmick trust me and shop around.

I have shopped at phantom for years and after some pricing issues when i tried to use a coupon last season as well as no real benefit of the premier club status i have decided to not shop there anymore. At least until they take a hard look at their pricing, i understand companies exist to make money but...

Went to the location in Taylor earlier and purchased over 300.00 in Fireworks and I asked about becoming a premier member. I was told as long as I spent another 165.00 any time during the year I will be premier. Being I was closer to Sterling Heights later in the day I came to spend more money for my family 4th of July party. I don't know why I wasted my time coming to this rude and Racist location. When I asked about becoming premier I was told everything has to be in one purchase by the manager which was rude. I was looked at funny by the staff when I walked in as if why am I'm shopping there. Definitely Will Never Spend my money at Sterling Heights again which is directly across the street from my job. I don't appreciate poor customer service, rudeness and...

If you’re looking for unnecessary hassles and incompetent sales reps... this place is for you. It’s actually easier to get across the Canadian border than to get into this store. I was first asked if I had lighters, weapons, cigarettes or matches. After agreeing that I didn’t have any of this things, I was told I had to sign up for their rewards program and fill out a form to even step foot I my the store. I asked not to be a member of their rewards program and told them I didn’t want to be in their system, even if it was for coupons. I was told I had to sign up if I wanted to shop there. I promptly left. I went down the street to Pro Fireworks, where the deals were amazing and the people were more welcoming. I suggest you don’t waste your time and...