Aaron's Rent To Own — Local services in Stillwater

we bought a chair from there no bad but, the amount of money they wanted for said couch with the intrest if not paid off in a short time span is ridiculous. we bought a sectional from them and we had trouble paying for the last payment because my brother in law was killed in a auto accident. so we had to no money to pay for it they said you know thats fine we understrand that. sent someone to our house to ask about the payment and my boyfriend again explained to them that we would have the money monday for them. they again said that okay then to turn around that same day and came and got the couch. not only did they lie once but, twice to our faces. they were extremely rude leaving doors open after i asked nicely to leave them shut because we have cats that will run out didnt listen to me about that disregarded me like.inwas some stupid woman that doesnt know what she is talking about. stepped all over my three year olds toys without even so much as a im sorry or ask can you move this so i can move this out. i wouldve been fine with them just moving them outta the way with their foot. no regards to it stepped on everything that was on the floor didnt care at all always insinuating that there was "bed bugs" or roaches etc.... in the couch. was rude to the point of me calling the cops and having them escorted off the property dont buy from them for the sole reason of they will screw you over after saying they will work with you. i understand having to do your job but, there this thing called respect for other people property now i would like aarons explain to me how i am suppose to explain to a three year old why some grown man broke her toys? because he didnt even have the amount of respect for someone else stuff to move it outta the way or ask someone to move it outta the way for them. instead he just stepped on them like they were garbage and not worth his time to ask someone...

Nice store . awesome manger and nice employees .clean .and fair business when it comes to working with customers . enjoy going there to get things we need when we have too .so thank you Aaron's . delivery person needs to learn to take care of the merchandise when delivering not drag it and take care of it that's the only problem I've had one time there .but I do know the man had a long day traveling in and out of town that day and lots of deliverys but still no excuse for it .other then that great place to purchase things a household needs and very nice manger and employees .just needs training on how to treat the merchandise and to safely take care of himself and the merchandise when it's being delivered. Over then that great place to go when you need something for your household .they will be fair and try to make it a great experience for...

Our ice maker quick working a month ago. I called Aarons and told them it stopped working and they said they would order a new ice maker without anyone even checking to see what the issue was. They said they ordered it and said it would here in 2 weeks. I have called twice and told it still hadn't come in. Mean while we are paying for a refrigerator that doesn't do what we paid for it to do. When i call in to check it takes 5 minutes for them to even find the order. Makes me wonder if it is even ordered. I can get one on Amazon which will come in within the week. Why? Unacceptable customer service.0 rating would be...