Stockbridge Amphitheater — Local services in Stockbridge

They do not have it together at all. They'd make more money, if they did, and have a lot more happy customers. They didn't open doors till 7, and started the concert promptly at 8 with most folks still waiting outside for a really great show. Sadly, at least half the seats were still empty. They only have 1 small cocktail station, too, after standing in line forever only to find out that VIP tickets could get in a secret 3rd gate, but there's nobody that will tell you that, and it doesn't say anything about it on their website or the ticket itself. If we had gotten in sooner, we would have had more time to wait in line to buy more food and drinks, but now I don't want to miss the already half over Midnight Star set, and of course I was listening to them play my favorite song first thing, while I was still standing out in the parking lot. I am very disappointed.

The empty stand pictures are from when we finally got in, after Midnight Star was almost done with their set. The empty rows you see were eventually filled with all the folks still in the parking lot.

Update... They also don't have it together with getting folks out of the parking lot. You just have to know where the back exit is to get out, otherwise you're in standstill traffic to get out the the front entrance. It was really sad seeing the cops all out on the main road just standing around literally with their hands in their pockets, too.

There seems to be a problem with communication on the venue's part... No signage to tell you about the exits, no direction on lines to get in, etc. They definitely don't have anyone out and about to direct anybody. They have multiple gates to get in, but they were funneling this middle aged to youthful geriatric crowd through only 2 gates to get in, making sure that everyone was going through the metal detector. When we finally figured out that VIP got to go though the secret gate, they didn't check anything, not even my ticket. I was wondering if it's always this bad for every genre of music that they have performing there.

Anyway, Sheila E. was on 🔥fire🔥!!! ...and was totally worth dealing with this venue that was full of...

I had fun but I had problems with Seats & Parking. I had to arrive later because mom forgot her vaccination card. When we returned to the amphitheater, seats was terrible & I think we would have still had a problem if we were able to enter when we first arrived.

I never complain without offering solutions, so here they are.

Please discuss additional parking zones, create a plan & have a GDOT style billboards saying where parking is available once main parking is full.

Have multi passenger golf carts transport people from the extra parking areas.

Make sure all staff are trained and know who is responsible for what. I heard “I don’t know” more than I should once I arrived from staff. I saw huddles of staff during the concert discussing things that they should have had a plan before. Will leaders have in ear two-way radios so that they can communicate and provide a better service to “OUR” customers? (I want you to WIN!)

Develop a seat policy and make sure that customers know upfront & all staff can enforce.

Don’t oversell! Manage your numbers and communicate. You have emails. Email your customers & give them a plan. “Before you come reminders”

Issue a public apology to past concert attendees and tell us the plans that you have put in place to foster a better experience! We know it was the first time, sell us on the improvements on the 2nd time.

Gladys & Patti was fun, but I was not pleased. Mom and I STOOD and danced The whole night away. I have already Booked my Chaka tickets but I’m wondering will this be my last time. I don’t care about the price as long as I know the quality that I am going to get! I’m a team player & I want Henry County to soar! I LIVE HERE! Let’s knock it out of the park next time and create some...

We attended the Bridgefest on Sept. 24 and were really excited to experience seeing George Clinton in concert. The venue itself is nice, and the concert was actually really good considering it was free. The majority of the attendees were “older” (Boomers+) with a few younger generations sprinkled in. The problem came with the younger attendees standing in aisles, not at their seats, but in the aisles blocking the views of the seated attendees who could not stand for long periods of time and had to sit majority of the concert. We understood that people wanted to get up and dance and enjoy themselves, but not as if they are they only ones who want to actually “see” the performance on stage. There was more than enough seating so they could have just stayed at their seats and danced or whatever…not leave their area and stand in front of other peoples seats and in the aisles, blocking everyone else’s views. Unfortunately because of this, a lot of people in our section just left. We tried to get the venue attendees to assist in clearing the aisles but they said there was nothing could do. We even asked a few of them if they could move even slightly to the side so that others could see, but was met with aggression and foul language and a refusal to leave. So just beware if you take a parent or grandparent to a concert who is unable to stand. Common courtesy for others is not so common anymore. We ended up leaving as others did. There needs to be more security for small situations like this that can escalate into a needless confrontation for peoples who just want to enjoy themselves. Unfortunately out of all of the concerts we’ve attended, this was the least enjoyable because of a lack of crowd control. Hopefully...