Frozen Smoke Restaurant Bar

Unfortunately, our first experience at Frozen Smoke Restaurant Bar was not a good one. We went to attend a birthday celebration. There were a lot of guests which packed the restaurant. Our understanding was the party was a planned event with DJ and all. The restaurant was disappointingly extremely unprepared to handle the large crowd. Everything was slow from service to follow up. It took 2 hours to get our food and even to pay the bill took too long. All we had was a side garden salad, smoked wings, and sweet potato fries. We had a very small cup of lemonade which had a cup full of ice. No refills were offered. I believe they were understaffed and did not plan for this event sufficiently. For a two hour wait for the food it was not worth it.

I don’t what the experience would be on a regular day, but the menu is not extensive and the location is not the best. I am open to visit places at least once. I however would not add this to my places to visit again or refer people to.

In love I highly suggest Frozen Smoke learning from the experience, study and mark the mentor restaurant which operates in excellence, and continue to enhance the business. There is potential there to get to the next level of excellence.