Frozen Smoke Restaurant Bar — Restaurant in Stockbridge

Visited this place for the first time and most likely my last. We chose outdoor seating which was nice. We ordered our drinks Hennessy margarita and the frozen smoke cocktail which were both good but the sweet tea was delicious, best thing I had while there. We both ordered wings but I asked for no seasoned salt on my fries which our waitress Alex confirmed. When the food comes out (my boyfriend received someone else's order) there's seasoned salt on my fries so as I'm telling her, another lady came out and overheard me telling her so she says I can bring you out some without it I said yes please, thank you. Alex then comes back and says she said she didn't put seasoned salt on your fries...we're all looking at my plate where there's clearly.. you guessed it, seasoned salt. Even the waitress said yeah I see it but it's not a lot. That's cool, I said no seasoned salt tho so I don't want a little I don't want any. So I said so does that mean she's not bringing the corrected order? Alex says no ma'am but if you really want me to I can push the issue for you. What??? I have to push the issue to get what I asked for when I ordered? Not to mention she stood in my face and SAID I can just bring you out some without it. If you know you weren't going to why would you lie to me like that. At that point I said you know what never mind I'll just eat the wings. She comes back with the someone's order and shows me the plate and said I can show you the difference with the seasoned salt, and proceeds to show me that the fries were heavily seasoned....I know what seasoned salt is and what it looks like. I make sure to say NO SEASONED SALT everywhere I go when I order fries because it's like the norm for them to add it. Never had an issue like this. If someone messes it up, never a big deal they bring me fries without it🤷🏾‍♀️. The wings are a good size, flavor was just ok. I had dry lemon pepper. I only ate 3 of them because I kept catching myself reaching for fries and I had a bad taste in my mouth about the whole encounter. They have a thing they do where the train goes by and you can get a shot for $5. A lady sitting near us told us about it so we asked. The shot glass is even smaller than a medicine cup. It's SMALL y'all and they didn't have 2 of the liquors I asked for so I settled for a suggestion from the waitress. I left those fries right there and we were still charged for the wing combo. We didn't fuss we just paid and left and knew that we probably won't be visiting there again, not because of the mistake with the fries but the lack of customer service after the mistake was made. We were even ok with receiving the wrong order, being out of food and liquor that was on the menu but not available, we were still willing to give them another try another day but...

Let me start by saying, I really wanted to like this place. I've seen it around and heard good things from others. I came in with my family. They open at 4p but with the festival outside they allowed us to come in a few minutes early.

We ordered and expressed that my niece needed her food (an appetizer of fries) first. Anyone with kids knows, keep the kids happy so the adults can enjoy their meal. We also ordered food for ourselves. They were out of potato salad despite the place just opening for the day. They took over 40 minutes to bring our food, stating they were waiting on my rice. I was like, fine, I'll change my side because who wants to keep waiting. Mind you, other patrons are being served that sat down after us.

When we finally did get food, they STILL never brought the fries. The fries should have been FIRST! My niece, who was being very patient considering the initial 40-minute wait was losing it. 10 minutes later, they finally brought the fries.

The server was nice and apologized for the inconvenience. Nothing was comped. The manager never came and explained the situation. He just said they are working on it. Even when we were waiting, no one asked if we could use some water since we were drinking and it was 90+ degrees outside. She did offer to refill my niece's soda.

On a positive note, the food tasted good. I just don't see myself returning. Again, I REALLY wanted to like...

It's a cute spot. The bartender/waitress was very attentive and consistent. The food portions were a bit small and everything looked very good.

The vibes were cool, and the employees were vibrant! The female dj who was doing from the comfort of her bed was different, kinda fire.

I ate the salmon over rice. No complaints on the salmon. My only complaint on the rice is that there were a few clustered pieces, but the taste was fine, and overall, it was good enough to eat.

The brown sugar sweet potato fries were very delicious, and the sauce, I believe, was a honey Dijon mustard, was a delicious pairing.

The fry portions were small because they were combo side items, but for about $3 as an additional side, I believe they should have been bigger.

These smoke jerk wings looked perfect, but my friends said they didn't taste smoked and were a little bland (the owner says this is their #1 item, though). Now, I will say my friends also did not use the smoked jerk sauce that came with it because they wanted to taste the smoked wing alone.

I had a lemon drop martini with a flavor splash that was perfect for me. 🍸

They also have $5 train shots. Every time the train passes, you gotta drink. 😝

They said they are bringing back Wine down Wednesdays, and they have live music on Fridays, so it may be worth...