Elegant Boutique — Local services in Stroud Township

This shop has the nastiest owner. Beyond the owner who don’t know how to do their job ie. ordering the wrong size dresses, this shop does not cater to plus size women. She insulted my bridesmaid and grabbed her stomach saying that her belly was the issue when her dress didn’t fit. Mind you the OWNER measures you before ordering the dress so in my opinion it’s the dress shops responsibility to ensure that they can accommodate. They wanted to make a sale so they pushed us and stated multiple times that they can get dresses to fit all of my bridesmaids. This was the most stressful experience I had with wedding planning. I had to get involved multiple times with the dresses for my girls because they were lied too and disrespected. I had another bridesmaid who had her dress ordered in the wrong size to be told that it was a perfect fit when she said she couldn’t breathe. They don’t care about their customers they just want to make a sale. The owner we dealt with wouldn’t let us talk only ever cut us off and kept trying to petal how amazing she is and how long she’s been in business which is amazing to me because she told my bridesmaid that chiffon stretches. Please do not use this shop it will ruin a good experience and turn it into a torturous ordeal. Literally David bridal is a 1000 times better...

The woman who runs this shop should be ashamed of herself. Be warned that she takes your money in advance, and then refuses to reorder/refund the money when an error is caused by her own mistakes. She provides no customer service and is incredibly rude. My mother went to Elegant Bridal to buy a dress for my wedding. She found a short dress, and ordered it in her measurements. The dress took several more weeks than specified to come in. When it did come in, it was not the dress she ordered. The dress was a floor length gown and a different style all together. The woman lied to my mother saying that the dress was floor length because my mother was too short. If my mother wanted a knee length dress, than it has to be altered to make it that way. It’s funny how my bridesmaids, who went to David’s Bridal, all got knee length dresses with no issue. The woman refused to order the actual dress my mother asked for, or refund her money. She told my mother all sales are final. My mother got stuck with the dress that she did not order. It was also ill fitting, because the measurements were wrong as well. It cost a fortune to get the dress altered to fit her properly. The whole experience was a nightmare, which is sad because this was meant to be a happy occasion. I would not...

The woman who runs this shop should be ashamed of herself. Be warned that she takes your money in advance, and then refuses to reorder/refund the money when an error is caused by her own mistakes. She provides no customer service and is incredibly rude. My mother went to Elegant Bridal to buy a dress for my wedding. She found a short dress, and ordered it in her measurements. The dress took several more weeks than specified to come in. When it did come in, it was not the dress she ordered. The dress was a floor length gown and a different style all together. The woman lied to my mother saying that the dress was floor length because my mother was too short. If my mother wanted a knee length dress, than it has to be altered to make it that way. It's funny how my bridesmaids, who went to David's Bridal, all got knee length dresses with no issue. The woman refused to order the actual dress my mother asked for, or refund her money. She told my mother all sales are final ...

My mother then went to the seamstress at the shop to get the dress fixed to fit her. That too was a disaster. The dress did not fit her still, even after alterations. Again she was told, she was just out of luck. I would never recommend this shop to anyone! ...