Secretary of State Office — Local services in Sturgis

Good afternoon I was just trying to point out a experience I had yesterday at the Secretary of State here with this one employee from there so I technically went up to her nicely and respectfully asking her a simple question and she yelled at me for asking her a question.. The women had red hair I just feel like I had to point it out cause thought that place was supposed to hire professional employees that are up to a job that involves tasks like answering a question not being...

The representatives are very rude. I was on the phone getting my son's plate number and she walks away without saying anything to help her coworker. I then commented how unprofessional that was not saying anything to me. Then the coworker was very rude to not just me but the other customer before me. She cut her right off rudely. Those girls need some training on how to provide good customer service and how to communicate. Will be going to Portage SOS because they...

After filling out the correct paperwork to transfer a title correctly to someone else and having to wait outside with my kids for an hour and i forgot to mention my second day here, they still got it wrong and put the title in my name instead of the person who was physically there at the window to get the title in her name... they were there to get it in her name but it was put in mine even tho i filled paperwork it to have it in her name. How did the clerk...