T.J. Maxx — Local services in Suffolk

I just moved into the area maybe May. I have been here twice prior, usually the customer service from the staff restocking at the isles to the register, everyone is usually very nice and have been very sweet. However today, Idk if this young lady was in a rush or something. But I witnessed her with a prior customer. The cashier’s name was Kortney. Not sure if she is new but if you were supposed to be off the clock that’s understandable. But, do not cue your register as next and ready if you are in fact not and will have a distasteful demeanor, dialogue and rushing like behavior. I understand times can be tough with life’s ups and downs but that customer clearly just said very nicely might I add “can you separate the boy and girl items as it’s for my step daughters birthday gifts” probably just wanting it a little organized. Everyone has preferences. The cashier young lady starts to malfunction or some sort. “Well I just scanned a million things what do you perceive as boy and girl items? Like these pink things and these clothes ?” Like m’am was it really so hard? You had just started scanning items for her?. I guess the manager said “hey you off yet” or something of the sort. And with a puppy face the girl said “not yet”. Instead of making space while scanning the bags just kept piling on the register and honestly I could tell the customer was getting overwhelmed/overstimulated by the way the whole interaction was. A customer shouldn’t feel like a burden of some sort. If you aren’t able to take someone on the register with at least sensible customer service, then don’t take...

Today, my girl, my daughter and I went to this T.J. Maxx. My girl absolutely loves shopping at department stores like these, and when she sees things she likes she loves to toss them in the cart. While we were shopping here on 4/12, she found a box with a pretty wildflower design on it. My girl really likes wildflower stuff because she likes to theme our daughter's parties and aesthetic around it. The box, sadly, didn't have a price tag accompanying it. I took the box, and brought it to the first employee I saw. I talked with a man named Mr. White, who was one of the most kind, and respectful managers I've met working in a retail space in a long time. I genuinely appreciate people like him because they make the shopping experience 10x easier on customers like my girl and I, and show that good customer service isn't a thing of the past. Mr. White, I apologize if I've gotten your name wrong, but I hope you read this. You've helped me put a smile on my girl's face, and that's all I could ever ask...

I absolutely adore TJMaxx! I feel like I always find something different and nifty! I'm a bargain shopper so I usually hit up the clearance sections first. The best time to for their clearance sales is between seasons. They'll often mark their clearance down even more, going from a red ticket to a yellow ticket. I like to buy clothes, shoes, candles, and hygiene items from them. The only drawback sometimes is their shoe selection. I wear a size 10 and I wish they had more of a selection in this size. It seems like compared to the size 7 and 8 section, there's much to be desired in my shoe size. I guess that just depends on the size of the store though. I would highly recommend...