AutoZone Auto Parts — Local services in Sullivan

I just happened to be reaching the Sullivan Exit when my car's "Service Engine Soon" light came on, I pulled off and did some preliminary Googling as someone who is not entirely car savvy. My mom recommended I go to Walmart and have them diagnose the problem. After waiting for help at Walmart I found out that they only do oil and tires at that particular Walmart location. So I tried AutoZone! I was greeted and helped right away. Due to COVID they couldn't use the scanner tool themselves to diagnose the problem, but a friendly employee came out to the parking lot to explain it as I did it- which was a blessing because I was a bit out of my depth otherwise. It brought such peace of mind to know that my car would continue on to my destination. Such friendly help! It made what could have been a stressful situation more manageable. And I learned a little more about my car in...

Rude, unwilling to help and flat out ignorant! Go in and ask kid behind counter if he knows what microns means when it comes to fuel filters? His response was nope not a clue. Really? How you work in a auto parts store and not know that? So I asked if there is someone with more experience. The next guy says he knows what micron ratings is but Autozone has know way to look that up on their filters. I guess nobody in Autozone has a cellphone with Google on it? It's called going the extra mile and helping a customer. Guess they just look up items by vin numbers and collect a pay check at this location. Guy at Oriellys was extremely helpful and laughed and said sounds...

Customer service is almost a thing of the past but not at the Sullivan auto zone store. I went in with a brake light that was out. I was at a loss,.. since my husband is disabled. I was greeted by rows as I came in the store with a warm hello and after I purchased the bulb for my brake light I ask if I could have help. She asked Allen if he could help me. He held my door open and came to my car. He spent over 15 minutes on his knees on the cold ground. He asked me to try tge brakes at least a dozen times, he made sure that brake the bulb that I purchased worked well. They have all if my business for sure . and I had a working...