I purchased a wedding dress from BHLDN on sale, therefore the size I purchased is one size bigger. I was referred to Ann by a friend and I came about two months prior to my civil ceremony at SF City Hall to get my wedding dress altered.
Because of the material of my dress, we did it in sessions. Other than the waist area, which was tailored after the first appointment, I came in a couple times after the first appointment to measure and tailor each layer of the skirt to ensure smooth flow of the train.
Overall, I am pleased with how it turns out. I appreciate Ann's professionalism and hospitality. However, I deduct one star because the bust area could be tighten a little bit more. Ann did offer that I could go back anytime for additional alterations but I unfortunately did not get a chance to do so prior to the event.
Tip: For wedding dresses, always plan at least two months prior for alterations! Also, try on a few times after to make sure it's a good fit!
Ann is by appointment only, make sure to call to make an...
Read moreCame for the first time to get jeans hemmed and a button reattached to a jacket.
I was greeted by Ann who immediately understood what needed to get done. I was a little worried at first because it was a little hard to communicate, but Ann totally understood what I needed. She is obviously very experienced and takes her work seriously.
There are two people that I see who work here and they seem to have an amazing memory, I just showed up the second time for pick up and without saying a word, they went to grab my clothes for pick up, showed me exactly what they did, even the unique requests I asked for which they didn't write any notes down for...
The prices are reasonable, it was $1.50/ button to sew back on and $10 to hem jeans.
And very quick service, I brought my clothes in on Thursday, she said they would be done by Saturday if I needed it by then.
The customer service and that mom/pop feel and dedication to their craft and business at this shop is undeniable.
5/5 ,...
Read moreI needed to hem my dress and turned to Yelp for help - Ann came up first in the reviews for South Bay area!
My dress is a full-length tube dress, with chiffon exterior and 2 layers underneath. I just needed it hemmed and shortened, and it costs $55 (for hemming 3 layers) which seems fair. Ann was very thorough, had me wear the shoes I'm matching the outfit and stand in front of the full-length mirrors. She proceeds to measure all 3 layers, explaining how chiffon should only be altered when worn (versus laid flat on table), cut the extra fabric off at floor height, and measured again. She was very detail-oriented, showed me how the dress will look at 0.5 / 1 /1.5/ 2 inches from the floor!
I'll update this review when I pick up the dress...
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