One Stop Nutrition — Local services in Surprise

Scammy Business practices

• When they pour the shake into your cup, if there isn’t enough to fill the cup, they put a lid on a flip it over discretely to make it seem fuller. For how expensive these drinks are, I shouldn’t lose 10% of my drink because adding more and blending again takes time or because they can’t be bothered to scrape more into the cup from the blender.

• These locations did a gift card promo for Christmas and since I go a lot, I bought the most expensive card. The promo was that it came with 10 drew drink vouchers. Turns out, the vouchers are for the cheapest drink on the menu, a drink I have never once seen someone order in the 100’s of times I’ve gone, so not free at all. Then, I found out the gift card doesn’t work at every One Stop, only the two in Surprise. Neither of these details were shared with me at the time of purchase.

• Drinks are good or I would have stopped going much...

This place used to be great. Unfortunately an employee female, blonde hair with glasses needs to be retrained. One of the smoothies was watery and the cup was 1/4 empty and the other one (chunky monkey), she added a LADDLE full of peanut butter. I am not exaggerating. It is a big black laddle. I have gotten so many of these and know that you’re supposed to add a Tablespoon. I was utterly shocked. For goodness sakes, 2 Tablespoons is 180 calories. The shake she prepared was over 1000 calories. I thought they are supposed to follow a recipe. She was upset when I said something. I am going to have to portion these out with almond milk, collagen and ice over the next 3 days. I love the shakes and the rest of the employees however if she is there next time I am turning around and...

For years we have been coming into One Stop and we have used a nut free blender they have kept in the back because we are deathly allergic to all nuts and they have kept a nut free blender for people like us with severe deadly but allergies. Lately we have been going in there and the staff doesn’t know where to nut free blender is or that they don’t have one when we have been coming in for years and previously gotten the nut free blender. It’s a very serious thing and the staff as of late has been very argumentative, even though we ask if they could just call their manager and ask where the nut free blender is because we have been customers for 3 years and know that there was one in the back. Lost our business. Don’t go in if you have...