Louis Refrigerator and Freezer Repair — Local services in Swansboro

I woke up on my Birthday to find that our refrigerator wasn't working and things were thawing quickly. I was worried that we'd need a new one since ours is fairly old. I found Louis Refrigerator Repair and called around 8:30 am. Louis explained that there might be a few things causing the problem that could still be fixed and we agreed that he'd come by and check things out. Louis arrived a few hours later and went directly to work. He discovered a broken relay and replaced it. The fridge immediately came back to life and began cooling. He also cleaned under the refrigerator and even offered to replace the wall plate over the outlet for the fridge if I had one on hand. I had forgotten to do that after painting. He replaced everything he had moved and cleaned up thoroughly before he left. Louis provided prompt, excellent service to us and was very fairly priced. A skilled and very nice person. Very highly...

I called Louis to ask about repairing my refrigerator and he asked me several questions about what was going on and also asked me to look at a few things on my refrigerator. He asked for the model # and said that he will look it up to see what parts may be needed repair my frig. He came the day and time as promised and was very professional. He checked several areas to see what the problem was and before he left he called the parts store to order the needed part. He adjusted my frig so I could use it before the part came in. 2 days later the part came in and Louis came back that afternoon to put in the part...before he left he vacuumed out underneath & behind my frig. Very professional & polite. Louis will be my first call if I need anything appliance...

Louis did an amazing job, was extremely informative, and did not try to take advantage of a bad situation.

My fridge died and I lost everything to spoilage while I was out of town, he immediately came out to see what he could do.

Louis helped explain what happened so I didn't feel so helpless and did everything he could to help get the fridge fixed.

He kept my expectations low by discussing potential concerns as he worked on them, what to do to mitigate problems in the future, and shared his personal insight on early warnings to look for when a fridge is going to start having issues.

I cannot recommend Louis enough. He may not be able to fix your problem but I can guarantee he will do everything he can for you, just like...