My boyfriend Mark and I first visited Jeffery Mann Jewelers a year and a half ago. Upon entering the business, Mike one of the salesmenā there greeted us with a smile and very warm and friendly welcome. I had told Mike what I wanted and at the time didnāt have a picture to show for my plan, so I had described what I had in mind to the best I could. Mike is exceptional!!! I will be sure to tell anyone I know to go see Mike at Jeffery Mann. He listens, is intentional, professional, friendly and takes the time to ensure your investment is perfect! He was able to put my ideas I had together and listened to what I was envisioning for my perfect engagement ring, within 30 minutes flat he brought my vision for the ring I have always wanted to life! I had tears in my eyes as I thought it would be next to impossible for someone to know exactly what I was looking for. Fast forward 6 months Mike had saw me outside of Jeffery Mann jewelers and walked up to say hello and had remembered myself and my boyfriend by name and asked how we were doing. Mikeās character is unmatched and because of these two impacting interactions I cannot say enough good about Mike and the amazing asset he is to Jeffery Mann Jewelers. I never looked back on thinking twice to go elsewhere after! Fast forward a year and half ago my boyfriend took me back and I was adamant I wanted my engagement ring design and plan to be facilitated by Mike. He spent the time, the energy, the investment of his wealth of knowledge and expertise with diamonds and my boyfriend and I both learned so much from him. Thank you Mike for being the wonderful, unmatched sales man you are. Your character, warm friendly demeanor, your care for your customers, and your investment to help ensure there purchase is brought to life is remarkable. Just go see Mike at Jefferey Mann!!!! Best decision you will make, I guarantee you!! I look forward to wearing my ring and the lasting memory of Mikes help that went into making it what I have always...
Ā Ā Ā Read moreMy experience at Jeffrey Mann Fine Jewelers was nothing short of astonishing. I was purchasing a replacement wedding ring for my wife that was recently stolen and had the pleasure of working with Melani Heisler to find this replacement. She was referred to me (thankfully!) by a customer of mine. I spoke with Melani prior to visiting their location to discuss exactly what my wife wanted and what my budget was. Upon my arrival, Melani had 5-6 different options prepared for me with detailed specifications on each option. Considering I didn't have a lot of time to spare, this was greatly appreciated! She reviewed each option with me in great detail and went over their process. The owner, Jeff Mann, was also involved in this process which was fantastic compared to the experiences I've had at other national chain jewelers. Once I picked out a ring for my wife, the positive experience continued. I had already set a date for when I wanted to give the ring to my wife, so Melani suggested we schedule an appointment to have it resized once she has it instead of doing it when I purchased the ring and trying to guess the appropriate size. I inquired with Melani how long it takes to be resized as I had expected it to be sent out, to which she advised it would be completed same day as they do it in house. Again, based on my past experiences at the large national chains, this is not the case. Needless to say, I was thrilled that after giving my wife her replacement ring (it had been 9+ months since it was stolen) that we didn't have to send it out and wait yet another 2-3 weeks to be sized. When my wife and I returned to have her new ring sized, Melani was ready and waiting for us! The ring was appropriately resized in less than 2 hours and we were well taken care of!
After everything was said and done, my wife was thrilled with her new ring, and both Melani and Jeffrey Mann Fine Jewelers EARNED a customer for life. I cannot recommend...
Ā Ā Ā Read moreA Truly Dazzling Experience at Jeffrey Mann Fine Jewelers!
I had the absolute pleasure of visiting Jeffrey Mann Fine Jewelers in Toledo, Ohio and my experience was nothing short of exceptional. From the moment I walked in, I was welcomed with a warm smile and an atmosphere that perfectly balanced luxury with comfort.
The staff at Jeffrey Mann are truly top-notch professionals. They are knowledgeable, patient, and personable, which made navigating through their extensive selection of stunning pieces a delight rather than a daunting task. Whether you're a seasoned jewelry connoisseur or a novice, they make it a point to educate you about their collection without any pressure to purchase.
What truly set Jeffrey Mann apart for me was their exquisite selection of jewelry. Their collection beautifully combines timeless elegance with contemporary design, ensuring there's something for everyone. I was particularly impressed with their custom design services - the jeweler took the time to understand my vision and executed it flawlessly, resulting in a unique piece that I will cherish forever.
Another aspect worth mentioning is their ethical sourcing practices. It was heartening to learn that Jeffrey Mann is committed to responsible sourcing, giving me peace of mind knowing that my purchase is not only beautiful but also ethically made.
Lastly, I have to commend their exceptional customer service post-purchase. The care instructions and warranty details provided reassured me that they stand behind their products and value their customers even after a sale is made.
In summary, Jeffrey Mann Fine Jewelers has set a high bar for quality, craftsmanship, and customer service. This isn't just a store, it's an experience - one that leaves you with not just a stunning piece of jewelry, but also a story to tell. I can't recommend them enough and I am certain I'll be a returning customer for many...
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