Ritchies Sporting Goods — Local services in Tallmadge

Family had a poor experience here where the representatives in the store were unfriendly and not welcoming. Additionally, information regarding their return policy was apparently incorrect, as we were told one piece of information but then told something different when attempting to make a return in good faith. No return policy information is available online or on printed receipts. Eventually the return was accepted and the money refunded, but only after the owner was emailed, a BBB complaint was filed, a Facebook post highlighting the issue spread rather quickly, and negative online reviews were posted. Business temporarily took down their Facebook page to stop the issue from being known to a greater audience as well. It's a shame that a local company treats local residents so poorly. Would...

Disappointing. They have a store full of products and nobody to help you find what you are looking for.

When you do get someone's attention, they have no inventory of shoes asked for a size and they brought out two pairs 1 1/2 size larger and said "that's the closest we have.". Mind you, we did not ask for a particular style, just, "what do you have in this size."

This used to be a great shop. Time has not treated it...

Ritchies Sporting Goods has assisted us many years with our small 5 K race at a local university. Josh and his employees have always been professional, courteous, and have provided a comprehensive service. He easily handled all the details for our race such as t-shirts, course marking, timing, finish line, awards, and results. His race expertise has been instrumental in our...