Tallmadge Branch Library — Attraction in Tallmadge

Nice hometown library near Tallmadge Circle, just around the corner from the tallmadge post office, sitting quietly on a shady lane. PROs: CUSTOMER SERVICE: Nice folks there to help. They are professional, pleasant, and knowledgeable. PARKING: Plenty of parking in a lot well maintained. Also, they have a bike rack just by the front door. LOCATION: Near the bike/hike trail that leads to Lions Park. STOCK: Good selection of material on the shelves, and they have an ability to get additional items from other nearby libraries. GROUPs: They have great free programs for seniors and kids. I'm a fan of movies for seniors and vinyl record related events. FACILITIES: Inside there are meeting rooms and bathrooms. Outside, they have trash cans and a dropbox for books or other material you are returning when...

It takes an abundance of bad service before I'll leave a negative review, but Tallmadge Branch Library has earned this. Neither the staff nor the volunteer group who works there is aware that masks are a suggestion and not a law or a mandate. Regardless of where you fall on this issue, they're rudeness about it is deplorable. After thirty minute of walking around without a mask while engaging employees, you'll randomly be asked to put one on by a different employee. Clearly fear and ignorance runs this library. Take for example the evening the staff disappeared because they'd taken refuge from a tornado, and yet they didn't say anything to the people still milling about the library. Such thoughtless behavior toward one's customers while practicing self-preservation! There...

I would of given a 5 star honestly if I just had delt with the kind young man working behind the desk. But the dike looking lady was really rude when I ask a general question "where do these print out at?" Instead of being like oh sir there right underneath the printer. Cause I didn't see where they came out at. But instead said "ugh why don't u go ask someone who already isn't helping someone" while she was showing an older lady how to use the printer. In a snotty stuck up way. I normally love library ladies cuz there normally REALLY NICE/ SWEET! Well not the dike looking lady that is there@ 1pm...