United States Postal Service — Local services in Tallmadge

outside drop box mail has not reached its destination twice now in as many weeks forcing me to pay bills again. why does this keep happening? you would think they would want to provide good service to keep people using USPS instead of paying online. At least you get a receipt and a confirmation when you pay online

Update 12/30/2024 Two of my packages were delivered to the wrong address by mistake. They sat in the rain for two days and are now ruined. on 12/24/2024 I paid for priority 2 day mail for an important document to arrive on time. I was told it would arrive on 12/28/2024 (not two day like I was told when I paid the lady). As of today 12/30/2024 the letter has still not arrived. Of course when I called to complain about the ruined packages no one answered the phone even though they were open. It rang and rang with no voice message as to why the phone wasn't being answered. Also, When I was at the facility on 12/24/2024 the workers in the back area were behaving extremely unprofessionally-loud and similar to what you would expect from teenagers working at a fast food restaurant. This was heard by everyone in the lobby. The people in charge of this facility really need to do something about this branch. It is an truly an embarrassment to...

This is the WORST Post Office to deal with! The postmaster Carmencita and her assistant Patrick are lazy, rude and totally ineffective if you're having an issue. I have Informed Delivery, I receive an email each morning of the mail I should receive for the day. I'm missing mail every month and have been for the past 6 months. Carmencita states that her carrier can't delivery mail she doesn't receive? In other words Cleveland sorts and scans my mail and then fails to send a piece or two each month for the carrier to deliver? I'll believe that when pigs fly, it's NEVER happened before. Carmencita and Patrick act as though they're doing you a favor by delivering your mail, if a piece or two is missing "Oh Well". Why they have jobs is beyond me, both would be fired in the private sector! Don't bother filing an online complaint about the poor service because as Patrick stated on my voicemail on 12/6/18 @7:02pm it just comes back to their location, call the postal inspector to report your stolen mail. They're worthless and I'm happy to share my very unpleasant experience that I've had to deal with to save others the time, trouble and hair! WORTHLESS, NASTY BRANCH...

This place is a joke of a post office. My new mail carrier steals my mail. Doesn't deliver what she doesn't feel like and is to lazy to leave a package on my porch. Never a yellow slip in my box or anything that I have certified mail. She has stolen make up and just last week my prescription glasses. I'm disabled and don't get a lot of money so I can't replace what she takes. Yet she marks it delivered when she doesn't deliver it. I wish there were something I could do about this. Patrick told me to call the company and report them stolen. I'm not doing that cause I know for a fact that they weren't stolen. I wish I could press charges against her. I'm at such a loss that it's cheaper for me to get a P.0. Box then it is to replace what she has stolen. That's what I'm going to do. At least I'm guaranteed to get my mail that way. I'm 60 years old and I can't believe that this is what the mail system has come to. Good luck getting your mail...