I called a few local businesses off of Google to find how much it costs to get a pool cleaned. When I called Pool Sharks, they answered right away and did not pressure me one way or the other. I went over my pool questions and they explained how pool algae becomes a problem and how to address it in very simple terms. I don't really know anything about pools or pool maintenance but I felt confident after speaking with them.
I was able to get enough information from them to try to take care of it myself. But since they offered to do the first cleaning for free, and I had taken a lot of their time, I figured I'd try them out.
They show up on time and wear uniforms. I talked to Cody a little bit, who I believe is the same guy that I spoke with on the phone. They get to work right away and when the job is finished, it looks like a pool that is actually safe to swim in again. Since I have dealt with other pool services in the past, I am kind of expecting them to spring some surprise charge or ask me to pay for the cleaning or tell me I need some crazy new part or service. They just say they are done, ask if the pool looks good, and head back to the truck. The only thing they ask for is my repeat business and to post a Google review.
They asked for a picture in the review but I did not want to put that online, sorry guys! Just a personal preference.
I have weekly cleanings scheduled now and I have been happy with the results so far (3 weeks). No drama, no surprises, and pretty reasonable pricing if you do the weekly option.
I'll update this review if ANYTHING changes but so far, working with the two Pool Sharks guys has been a...
Read moreAugust 2023 Update: After making a promise that he wouldn't do it again, the owner sent another employee to our house because the first one was unable to properly maintain the pool, and the owner also agreed. The owner then admitted he doesn't have time to service our pool and told us to find someone else.
Update: The owner of this business has contacted me and taken the time to personally resolve the issues. Hopefully, this will be a pleasant experience going forward.
ZERO STARS- STAY CLEAR OF THIS COMPNAY as they fail to render the agreed-upon services and are inexperienced with the services they claim to be professional of. Our pool is now completely inoperable for the first time in 15 years due to them. The owner will promise you the world but will never attend the appointments he schedules to discuss a plan of action. My review comes after 6 months of service and 3 of those month begging them to do their job correctly. * Most of the reviews for this company are posted by the owner's family...
Read moreI’m so glad I found this pool cleaner! They’re always on time, super friendly, and take real pride in their work. My pool water is crystal clear, the tiles sparkle, and they even give me great tips to help keep it looking perfect between visits. It’s such a relief to have someone reliable who truly cares about what they do. I’ve already told my...
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