DO NOT GO TO LaserSpa of Tampa Bay – Horrible Experience and Deceptive Pricing!
I highly recommend avoiding LaserSpa of Tampa Bay at all costs. My experience here was a complete nightmare, and I want to warn others to stay far away from this shady business.
I initially chose this place because I called and was quoted $70 for eyebrow tattoo removal, which seemed like a reasonable price. The lady I spoke with twice on the phone was very nice, and everything seemed set. I paid a $50 deposit and was told that I would owe just $20 more when I arrived for my appointment.
However, when I walked in to my appointment, things took a very strange turn. I filled out the paperwork and then went into the room with Barbie, who was incredibly dry and unwelcoming. She didn’t smile once, which is fine because not everyone has a good day, but she was very short with her answers when I asked her questions.
Before we started, I asked Barbie again how much the service was, and she told me it was going to be $140. I was shocked and told her that didn’t match what I was quoted on the phone. I reminded her that I was told it would be $70, and I paid a $50 deposit. She said, “I’m going to check who you spoke with,” but proceeded with the service without offering any clarification.
After the service, I went to pay at the front desk and was told $150. I was stunned and said that wasn’t right — I was quoted $70 when I booked, $140 in the room with Barbie, and now you’re telling me I owe $150?! Something seemed really fishy. The lady at the front just stared at me awkwardly, didn’t offer any explanation, and said she didn’t know what was going on. We stood there for about 3 to 5 minutes in complete silence before she finally said, “Yeah, there’s nothing I can do. It’s $150.”
Then another lady came out and said she completely understood my frustration. She explained that when I booked the appointment, the price was $70, but magically, the price doubled within the span of just a month. I explained that I agreed to pay $70 and insisted they honor that price. She responded that I had already proceeded with the service after being told the price was $140, but I questioned why I was still being charged $150. She then said that Barbie, the person who treated me, was the owner and that she would honor the $140 price because that’s what I was quoted in the room.
The entire experience felt like they just make up prices as they go based on who walks in the door. This is an unprofessional and deceitful establishment, and they seem to be the type that charges whatever they feel like, depending on how they perceive their customers.
I will NEVER return to this place again, and I’ll be posting a video on TikTok to make sure everyone in our area knows to stay away from LaserSpa of Tampa Bay. They’re liars, and they will deceive you. Don’t make the same...
Read moreGO SOMEWHERE ELSE FOR LASER TATTOO REMOVAL! I have a 2" tall by 1" wide tattoo on the back of my neck. Normally I go to Ideal Image, but they weren't available the day I needed to get a treatment, so I came to Laser Spa of Tampa Bay. The girl that did the laser for me, told me that she would call Ideal Image to see what setting they used on me so she can match it. Then she told me the charge would be $140 for this TINY tattoo that was pretty much all faded (when the girl on the phone told me it would be anywhere from $70 to $100 by the way. So just curious, if 1 laser treatment for a 2" tattoo costs $140, then what do you charge $70 for? A mole!?)
Needless to say, the girl never called Ideal Image. She skipped around every question I asked about how many more sessions I need (because that's how they make their money! They turn the settings of the machine lower so you have to go back and give them more money!) The tattoo did not fade not ONE bit! And now I'm out $140. HORRIBLE! GO SOMEWHERE ELSE FOR LASER...
Read moreI went here a few years ago to remove a tattoo. I believe it was The owner who was removing my tattoo. She recently had a baby and just had came back to work. When she put the red laser on my wrist to remove the tattoo( I think around my 8th time being there), she moved the dial and said “ oh I didn’t know you could make it smaller.” My mine was blown. I was shocked that someone who had the machine and was using it on people didn’t even know how to use it properly. I had gotten about 8 or so sessions with them. Now I have white pigment / scaring where they went over my Tattoo in the design of my tattoo. I called last week to tell them that years later I still have a scar from where she put the laser. They said to send an email with photos- I sent them an email and it’s been over a week and no one has gotten back to me. Save your money and...
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