Southfield/Outer drive location: Upon entrance into the parking lot, customers aren't sure how to park since the spots are diagonally painted. If there's snow, it's every man for himself unless you've been here before. This store has a huge, automatic entrance to be Handicap friendly which is nice and the bathrooms are locked. Waiting for an associate to open it can take a really long time, so just hold it if you can. Looking for shoes? Again, good luck getting an associate to help. It's a gamble. Self-service is the way to go here because they always seem understaffed. There's never any ammo, sale items are often sold out before I make it to the store, and they never seem to have what I went there for. ( Yeti replacement lids, shoe sizes of a particular brand, kayak plugs, ammo, long johns in more than one brand) and the staff isn't particularly friendly. They are always annoyed. I think we decided that each trip to Dunham's is pointless and we'd have to find another place to buy our...
Read moreThere is no way for a wheelchair bound person to enter the store. No wheelchairs & no electricity carts on hand & we were told their aisleways are too narrow any way. We are very disappointed in the stores lack of handicap accessibility. A few ats later the store manage called me to discuss our concerns 😟. He offered his assistance in any way possible to assist in getting my person into the store & back into our car. Very considerate of him. But our problem is also getting the heavy manual wheelchair from the house into our car, it's way too heavy for me. If the store had a wheelchair I could wheel it out to the car & get my person into it. We are newly handicapped & just learning th sad state of trying to go places to find they are unprepared to accommodate us. It's 2025 & things haven't changed for handicapped people. They just leave you & forget...
Read moreWent here to put something that was in there paper on sale in layaway and the guy kept telling me that the item I wanted was not on sale. Had to point out the picture to him and then take him over to the very large item and point out discerning details that yes this was in fact what was on sale, dispite the fact the tag was wrong. The paper had the item on sale so honor it already. Then he left, say he needed to check and didn't come back for 20 minutes. I had to get another employee to find him. Then when he did come back he told that yes this item was on sale! Then he had to go back and look up the SKU! So what should have only of taken 30 minutes, ended up...
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