I visited this store 30APR2020 to purchase a pre-paid phone to replace my damaged one. Alejandra ("Alexandra") assured me this would be no issue. She further assured me my SMS messages would follow to the new phone---an important issue since I may have a lawsuit soon and the text messages are important. Not surprisingly, she was unable to replace my phone, confused PIN numbers with account numbers and generally was incompetent. This is one of those cheap cellular providers that goes by the name of August Communications. Sht service. Sht company. An hour I spend there. ...
Read moreSarah is amazing she's the site manager. She doesn't try to upsell or sell you something you don't need or want. She worked hard to give us the best deal that she could for what we needed.. this is my first smartphone experience. I got a great phone at a great deal. 2 weeks later she ported 2 AT&T lines,a g hooked us up with three new phones that met each of our needs, and got us on a family plan. She worked really really hard for us. I have no complaints at all about Sarah or the treatment that she gave us. Fantastic experience! I would highly recommend her store...
Read moreI went there because i could not get the wife hot spot to work. Within 5 minutes he had it up and running. I was just on an outdated plan. He was very knowledgeable and was able to answer other questions I had this guy deserves a raise. I had gone to the store located on 1238 south Redwood and was told that i needed to either but a hotspot device or buy a new phone. He pushed so hard on a sale that I nearly cancelled my service. I am amazed and the stark contrast between...
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