Value Vault — Local services in Taylorsville

Went for the first time last weekend and it was like walking into a junkyard, that has the audacity to charge for it! Besides the Vault being “valued” at what can only be described as TRASH…so, is the trash working the cashier! I mean…just read the most recent reviews about those idiots, ringing people up! They are stone faced dummies that don’t have the decency to provide customer service let alone, the lack of communication because they’ve been plucked from God knows where so, it causes a huge language barrier! I posted a comment on their Instagram account, in hopes that the “upbeat” owner, would take in constructive criticism, like a smart business owner would. Maybe even make simple business moves such as, replacing the front “beings” to actual human beings, with feelings, a heart and at least half a brain! But, instead..they delete the entire post so, nobody can see my comment and just like the review below mine…they justify their stupid cashiers by using the “human mistake” excuse, when sure!…. Actual human beings, do make “human mistakes” which usually are made once, especially when it comes to a job setting! But, clearly they’ve been making NOT “human mistakes” because you have to be one first…but rather, one dishonest action after another! I mean, whether you can speak a lick of English or not…everyone who’s anyone, can give body language, facial expressions or even positive vibes. But, these cashiers are giving absolutely nothing! The owner is all bubbly with his big teeth and his corny humor, making it seem like, he is all fun and caring! But, it’s all FAKE and all about cheap labor plus increased revenue! Don’t just take my word for it folks!…. check out the other reviews and their 3.3 star status which pretty much...

I’ve seen the marketing on Instagram which is phenomenal. I’ve been wanting to visit this establishment for the last two months and today I was able to stop by at 7:45pm.

HOWEVER, I’ve never felt so unwelcome and unwanted at a store in my life. I walked in and there were no signs stating what the cost of the day was unlike other bin stores. No one was in front of store, which tells you place this place isn’t well organized.

I was going through the bins and by 8:30pm the lights turn off without any rhyme or reason, no announcement was made. It made me FEEL incredibly uncomfortable because according to Google the store closes at 9:00pm. And when you have $100+ worth of items your shopping cart it makes you feel like your time and money is useless.

After this happened I walked to the front and their two registers clearly available but only one register was open. I waited in line for 10 mins while the cashier was gossiping with the customer in front of me. And cashier wasn’t even ringing up the customer she was gossiping with… Keep in mind, the only reason why I came up to the front was because they shut the lights off indicating the store is closing at 8:30pm.

I ended up walking out because clearly my hard earned money wasn’t of any value to them. I’ve been to other competing establishments and never experienced anything like this. I don’t recommend coming here at all because CLEARLY THEY DON’T VALUE THEIR CUSTOMERS. Go...

Exceptional Customer Service by Evelyn at Value Vault!

I want to take a moment to recognize Evelyn, the outstanding store manager at Value Vault. Her exceptional customer service exceeded my expectations. When I purchased a trampoline and needed it held until I could return with a larger vehicle, Evelyn went above and beyond to accommodate my needs.

Evelyn's friendly and caring attitude made me feel valued from the start. She willingly offered to hold the trampoline for me, showcasing her dedication to customer satisfaction.

Throughout the process, Evelyn's professionalism and expertise were evident. She guided me through the purchase, providing helpful insights on the stores pricing and ensuring a smooth experience.

I appreciate Evelyn's proactive communication and attention to detail. She kept me informed and reassured that the trampoline was being held and ready for pick-up.

When I returned to collect the trampoline, Evelyn welcomed me with warmth and efficiency. Her exceptional service made me feel like a valued customer.

In summary, I highly recommend Evelyn for her outstanding customer service at Value Vault. Her dedication and care make her an asset to the store. I am grateful for the exceptional experience she provided and for also helping me find my keys which I lost while I was there.

I have found a friend for...