Marshalls — Local services in Temple

This is the second time I have been to this store and honestly Marshalls your company needs something in place for handicap people. There are no wheelchairs and not even the mini grocery carts that you can drag. I am an amputee and had to stop push and stop push my cart on crutches and have people look at me with sad faces because you have nothing for people who are disabled. I shouldn't have to leave and be in my car in tears because how I was treated. I ask the the manager today why they have nothing in place for shoppers with a disability and she told me they get what they get and none of the Marshalls have anything in place for handicap people. She didn't even offer me any type of assistance what so ever! That is where I have a huge problem at. However, the cashier Brenda offered to have someone assist taking my bags to the car several time and I appreciate that! She honestly should be the manager because the reponse I got from the last managers even from my previous visit is this is what we got and an oh well type of attitude with no type of assistance offered. You all need to do better and the customer service is unapologetically rude when it comes to the managers. I appreciate the cashier Brenda trying to see how she...

Never had any issues with this Marshalls, but this time around I did with a pair of boots that I purchased. I guess the people working there are not paying attention. They rung me up but I guess they did not ring up the boots???? They ended up not working for me so when I came to return them they were not listed on the receipt. So youre telling me I walked out of Marshalls with free boots? You're telling me it looks like I stole these boots and came back with a bs receipt to get money back? I did not even realize the boots were not listed on the receipt this is the first time this has happened to me. BTW the manager that was there said yes I could have walked out with them since they do not have a sensor so I went through check out with this big box with boots in them, purchased other items and walked out LOL. I had to take the in store credit which I did not want. FYI people you can walk out of Marshalls with a box of shoes and...

Went to Marshalls today and I'm reminded of why I never shopped there. I searched for a good 20-30 minutes finding a shirt that I liked. I finally get up to the counter which by the way it was the only register that had the light on so I assumed it was open I'm waiting there for a good almost 5 minutes and there's three ladies behind the counter One turns around and looks at me and continues talking to the other coworker . then another lady comes up to register one and she was checked out right away. I said excuse me is this register not open the light is on? they said oh we will get to you whenever we can they'll call your name I'm like oh well, I was here first and this lady just came up and was helped right away I told him that was very rude and I told him they could keep my shirt. They obviously could have told me to come to the other register instead but no they just looked at me and made me wait I will never go...