I recently moved to New Jersey from Florida. I found Fusion Cycles when I was driving by and figured I'd give this shop a try after having a bad experience with another shop with my tune up. I first met Lewis, who was very welcoming and helpful. He was able to get my bike in for repairs. I was also introduced to Luis, the mechanic who was knowledgeable with bicycles. The other staff are also great.
Communication was great by telephone and emails. Luis was able to determine what was wrong with my bike and even emailed pictures. They provided upfront pricing on repairs and was able to get my bicycle completed early than I expected, which impressed me. They carry a lot of popular brand bicycles and have a lot of parts and accessories in stock. I was lucky to find that they had a hitch mount Thule bicycle rack in stock which was hard to find in other stores and online and even assembled the rack and showed me in details on how to load and unload my bicycle.
If you are looking for an awesome local bicycle shop (LBS) that carry a lot of good brand bicycles, accessories, and a great mechanic who will get you back on the road riding, this is the place for you. This is my go-to shop for my next bicycle and maintenance from here on out. I highly recommend this shop for their honesty and great...
Read moreI would like to share my experience at Fusion Cycles! My Roadbike needed a full maintenance and I was referred by my friend to go to Fusion because I had an emergency to fix the bike. As soon as I open the door the sales manager, Lewis, immediately Greeted me and asked me the reason of me being there and at the same time offered me water, coffee or soda!!! (Wow!! which bike shop does that! I felt immediately at home), after telling him what I needed, he introduced me to the head mechanic, Luis. Luis is an expert, and thorough, taking the time to review and explain every single issue in my bike and what needed to be fixed. Long story short the bike was ready 2 days later because I decided to do their PRO TUNE-UP. When I saw my bike I couldn’t recognize it! Wow, it looks like a brand new bike!!!! BUT NOT ONLY THAT they measure and adjust the perfect position/angle of my bar, brakes, seat-post, and pedals in order to have a better and confortable riding experience.
Don’t think about it, man! Go to this shop! It’s totally worth it. It is best service, price and value!!! I DEFINITELY RECOMMEND FUSION CYCLE, go...
Read moreI had a back tire that would not pump up so I called Fusion Cycle and asked if they could take look at the problem. They told me they would but I had to walk the bike about a mile and a half. As I was walking a half hour I realized that I was not going to make it to the shop by 6pm when they close on Sat. I called them again and told them I was about 5 blocks away and asked if they would wait for me and they did. I got to the shop at about 6:10pm. They tired to inflate the tire and it would not hold air. I left the bike with them over night and went back on Sunday at 10am and waited a few minutes until they opened. I looked around the shop for awhile until they could look at the tire problem. It needed a new tube because there was a tear at the valve stem. They installed the new tube and price was reasonable. They were very friendly and helpful with the questions I had. They seemed like very honest people. The young man that works for them was very nice and very helpful also. I bought a new bike pump from them and looked at bike computers also, and again they were very patient and helpful.
I want to...
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