Southern Heritage Fine Furniture — Local services in Thomasville

We purchased a home just outside of thomasville in may of this year.we started in April looking to furnish our home. We wanted to buy local, so we settled on southern heritage furniture. We were told that everything was in stock except some dining chairs, and our chester drawers was in the warehouse. After spending aprox. $30,000.00 and paying for everything up front we were told that they had to order pieces of our purchases and it would be six weeks. In September we finally got all of our furniture. That being said we were delivered an entertainment center that was was really scratched up. We let them try to repair these scratches, however we had to ask them to order a new bottom, which they did In September when the Chester drawers arrived we were told that the top was damaged, and they would order a new one, only after checking on the status of that we were informed that the manufacturer would not replace it. We wound up having to accept a repair, which they did just before Christmas. So like anyone else it has been a long year in attempting to do business with Southern...

We had a negative experience in the store today. The salesperson was condescending and patronizing. His reaction when we were surprised by the cost of an item was, "well, maybe you should shop at Babcock or Farmers Market, but maybe we have something in the clearance section that'll fit your budget." Very snooty. When we left he thanked my husband, but totally dismissed me, as if I...

I erroneously posted a very bad rating to this company. I was contacted by a principle, Clint Williams, within the company to verify if it was their company I had purchased from, and if there was indeed an issue they would remedy it immediately. They were very kind and patient and did their own work to determine this was the wrong company. I should have bought from here in the...