Games Workshop — Local services in Thousand Oaks

I am a huge Games Workshop fan, but that only makes me more picky. I've been to many GW stores, and while they all have similar setups, it's the store manager and the community that defines that store. I am happy to say that this one in Thousand Oaks is the best one I have been to, and I have been to a lot. The current manager (Kerr?), I am probably spelling his name incorrectly, is awesome. He is incredibly friendly and knowledgeable of the products, lore and so forth. I used to be an avid player of Games Workshop games, mainly Warhammer 40000, but I have been out of the loop the last 3 or 4 years. With GW's awesome approach to the game, their pricing and so forth, I am proudly back on board, and this store has been a tremendous help in getting me to do so. The regulars who attend are also wonderful people. They're fun to interact with and play a game with, as well. Everyone is very accepting of others joining the hobby/community. If you're curious about getting into the hobby, do it! And do it by starting here. This...

I recently took a liking to Warhammer 40k. Seeing everyone talk about the video game, that just recently released, I had to check it out. Oh boy, I was not disappointed. Everything about Warhammer is awesome!! I had the pleasure of coming in on a Sunday afternoon, looking to pick up "the hobby". This is where I met Jordan, he runs the store. Jordan is an amazing dude, he really helped me start my journey. I walked in with the intention of buying some miniatures to start. But Jordan, being the awesome dude he is, recommended we dona demo before that. And I agreed! Sadly I didn't have enough time for one. He gave me a quick rundown of some packs he has. But ultimately I choose to with some lore books. I ended up buying ; The Horus Heresy: Horus Rising Ciaphus Cane: Hero of the Imperium Codex Adeptus Sororitas All of which he said were great choices for me to begin with. All n All, my visit to games workshop was a...

Abysmal. The sitting clerk (not calling them a manager) acknowledged us, and that was it. Didn't follow up, ask usk if we wanted to see or know anything, nothing. Sat there on a stool the whole time conversing with regulars, not even attempting a sale. - If he had asked, he would have learned I'm an OG player from 4th edition that has played everything from Fantasy, 40k, to Aeronautica Imperialis & Battlefleet Gothic, with a keen interest in collecting and painting, spent thousands on GW in the past.

Gamesworkshop was once a fantastic business model that engaged with it's customers and was beyond professional. Today was sad reminder that people just don't care anymore.

Stick to video games or boxed tabletop and save yourself from the new failure of the GW in the US....