I learned about the Blue Label Program from these guys a year ago and was able to purchase a G19 with the discount. It was too big to comfortably carry AIWB, so I wanted something else. Then all they asked for was my DD214. Not retired, just a veteran. Again, I learned about the discount from them, so what they told me is all I knew in regards to the program.
Fast forward a year and I asked about doing the same thing with two G43x's that were supposed to be delivered in two days. I was planning a trip that weekend and would be gone for six months. I wanted a family member to have something to defend themselves with while I was gone and all of this panic was happening. I made that clear, and was again told they'd be here Friday. I hadn't been to the store, yet, and my physical DD214 was at home, so I called back to see if a digital copy would suffice to save me a trip. I was told that's fine. So, I go to the shop and for a third time explain the situation and am told three G43x's would arrive by Friday. I prepay for two G43x's LE (Blue Label) with cash and two boxes of very expensive 9mm, 20 rounds each. I started filling out the transfer paperwork, but they told me I didn't need to do that until I pick up the products.
Friday rolls around, no calls. I call them and now the story is they haven't actually even been able to talk to their distributor and they don't know when the Glocks will ship... of course, after they've got my money.
After going back to the store Saturday to speak to the owner in person, I decided to postpone my trip by one week, being assured that the Glocks would arrive the following week. I am told to call Monday for an update.
Monday comes around, so I call. The guy's not there, so I give someone else my number and am told I'll get a call back... never did.
Tuesday rolls up, I call them in the afternoon again and now I'm told the Glocks arrived. They didn't call me like they said they would when the Glocks would arrive, and everything is about to be shut down tomorrow because of this virus issue. I'm glad I kept calling.
I show up with my receipt, my licenses, my DD214. He pulls out the Glocks and I start doing the paperwork. Then, we get to the final page and he asks for my military ID. I have an expired IRR ID, my VA ID, and my DD214. After all of this, NOW he tells me I don't qualify. I have to be "retired" military, still active, or reserve.
How the hell did the owner and another employee both allow me to even consider the option MULTIPLE TIMES before making sure I even qualified, especially before prepaying?
I understand they've been swamped by the current situation, but I could have been looking elsewhere before everyone else sold out and I could have gone on my trip as planned. Someone at some point should have made certain I qualified for the program.
My only option was a refund. At least I wasn't blamed.
The owner wouldn't allow me to return the unopened ammo boxes for a refund either, which are useless to me seeing as how I have no pistols to use them with and no other shop around has G43x's. He couldn't even offer to buy them for himself or someone else, even though someone would have bought them, considering they're sold out. "It's a liability." Bullcrock. I had every intention of walking out of the shop with two Glocks, why would I have sabotaged the ammo? $50+ for 40 rounds that I would not have purchased if they had anything less premium at the time and especially, obviously if I had known I wouldn't have any 9MM pistols in my possession!
Lesson learned to look into EVERYTHING on my own, even if someone in a position of having to know about such things assures me I'm good to go. Unbelievable. Inexcusable. Will not do business with...
   Read moreI just left Thunderbolt Guns. I had been comparing handguns over the past month online, and finally felt like I was ready to get some expert advice and see them up close.
While the attendant retrieved each of the handguns I wanted to compare, the owner was with another customer looking at some sort of AR. At one point, the owner commented about wanting to make sure were no rounds chambered, and was clearing the weapon. When I looked over, the weapon he was clearing was aimed about a foot over my head, but otherwise directly at me. I was about to say something, but decided not to. I went back to the handguns in front of me, and asked a question or two. After a couple minutes, BOOM, a round was fired.....from the weapon that had only minutes before had been pointed at me....by the owner. Luckily the weapon the idiot had failed to clear wasn't pointed at anyone at the time.
So, this being my first time in the store, that was my experience. The guy who was helping me, and the other guy working behind the counter seemed knowledgeable and shared my shock at a round being fired INSIDE a gun store. But the owner, well, let's just say I'll not spend a dime in that store, as safety seems to be low on his priority list. There were at least 4 other customers in the store at the time, so he's extremely lucky no one was...
   Read moreHad a scope put on an AR upper a few months ago. Had them check to make sure I didnt overworked the barrel nut while they had it. Ended up paying 90 dollars for it. Which is fine whatever but the scope mounting is listed as 45 or so dollars on the website and the only other materials they used was a little bit of aeroshell on the threads. Whatever. Happy to support a local business. Took it to a range finally to get it zeroed, and low and behold, the scope isn't even level. Not even close. I've been trying to come have it fixed for a few days after they were supposed to be open and they've only come by to remove the sign that said when they were supposed to return from the 4th of july weekend. 90 bucks for a level scope I can deal with. But 90 bucks for a level scope and not being open when you say youre going to be open? Maybe consider going somewhere else...
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