Immediately after submitting my order for a single birthday candle and noticing that it would be the incorrect style for my needs, I clicked the link at the bottom of my order confirmation email to contact Adelyne's Boutiques to let them know there was a mistake before they had a chance to begin processing and fulfilling my order. I got no response or acknowledgement, so I called and left a voicemail, as well as responded to the auto-text I received that said: "We received your voicemail and will text you back as soon as we can. In the meantime, you can send text messages to us on this number." I provided my order # and explained my situation in both my voicemail and text message. Never were ANY of my communications to this business followed up on or responded to in any way. After receiving a notification that the incorrect item was being shipped and on its way to me, I called again and talked to the owner. She told me she couldn't help me and that I would have to wait until the incorrect item arrived before I could send it back for store credit, and ONLY then would they ship the correct item that I had asked for several days previously. I told her that it would be way too late by the time the correct item would finally get delivered (since I needed it for my daughter's 1st birthday party), but she did not care. This company was completely unresponsive, despite my frequent attempts to contact them and has zero interest in making it right. DO NOT give them...
Ā Ā Ā Read moreI took a Brighton watch in to have a new battery installed back in early January and I knew that it would have to go to Brighton to be installed. To make a very long story shorter, it still isnāt back but to no fault to Adelyneās ! They were so apologetic and concerned because I needed it back to wear to a wedding that the owner called me and told me she would gift me a new watch!!!! Of course I was very pleasantly surprised at this offer so I went to the shop, picked out my new watch and now have a lovely piece of jewelry to wear to the wedding. Thanks so very much for your generosity! I will send my friends to you without...
Ā Ā Ā Read moreI had an amazing experience at Adelyne's Boutique, Gifts, and Jewelry. The selection of clothing and accessories is absolutely stunning, with a perfect balance of classic styles and trendy pieces. The staff were incredibly welcoming and helpful, offering personalized styling advice that made my shopping trip so much more enjoyable. The boutique itself is beautifully designed, making it a joy to browse through. I found some unique pieces that I canāt wait to wear, and Iāll definitely be returning for more! Highly recommend for anyone looking for high-quality,...
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