Lazy boy is rather expensive! I went in when it was quiet and had this one girl follow me all over the store which I did not like. I was looking for a sofa bed, which is kind of hard to find, but they do have a few of them. The girl who followed me around asked if I wanted a designer to come out to my house and work with me that way. I said yes, but now I'm not sure so sure I want that. It's a nice service but the requirement was you had to commit to lazy boy only! Somehow I don't like being roped into something that I'm not sure about in the first place. I would recommend lazy boy because they have solid quality furniture, but I would not recommend lazy boy because of this woman following me around and then kind of pushing me into having this designer person come...
Read moreLove the chair we got! The shopping experience was lack luster. We weren't greeted when we got there. Had to get someone to help us. Our sales person was most likely new and very nice. However they couldn't deliver 1.5 hours away. Weren't sure if the protection plan they offered would even work for us at first, but did find out before selling it. We took a floor model. They didn't have any packing materials for our transport home. No offer to help load, until my husband had the base halfway to the door. Then the offer was a furniture mover was issued. We were 2 of what looked like 4 customers in the store at any given time. We were there to buy and did buy buy not likely to return to...
Read moreIn stock items means they are in Chicago and take about two weeks for delivery. After two weeks we were notified that our order was lost. An hour later we were given a delivery time. That did not happen. We called to find out where our chair isml. It sZ.delivered to st Louis. They can deliver our chair until the lost one is back in Chicago and then they can send it out to us bba our 2.5 weeks if it goes well. We were offer to pick up the floor model at the same price or wait. We cancelled the order and found out that no refund can be issued until the recliner they lost is back in Chicago. What run around and no manager to talk to. Lots of better options than...
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