Panera Bread — Restaurant in Torrance

This is the second time in a row I've been here where I've had to basically serve myself. My last visit I ordered an egg and ham breakfast sandwich and a latte, and was given a table number. After waiting about 10 minutes, I decided to check on my order to see what was taking so long. My now cold latte and rubbery sandwich were sitting in the counter. Why have table numbers if you're not going to notify people their order is ready or bring it to their table? Today I tried again, and this time ordered 2 cheese souffles, a chocolate croissant, a latte, orange juice (for here),and a loaf of sliced bread to go. I was not given a table number this time, but was told my order would be called out when ready. My latte came up quickly, but 15 minutes later the rest of my order still hadn't shown up. When I went to check, I found my sliced bread and chocolate croissant thrown into a bag on the counter. I notified them that I still did not have my souffles, and was told that someone would get them ready. My daughter and I shared the croissant out of the to go bag, even though it was for here, and our souffles still weren't ready. I went to the counter a SECOND TIME, and the girl at the counter again told me someone would get them ready. I found this hard to believe since the previous two times I was at the counter they hadn't been gotten ready. All in all, we waited approximately 30 minutes for food items that are already prepared and just need to be plated. Since I've had issues with ordering and getting food in a timely manner, we likely will not be returning to this location. Either deliver food to the table like your table numbers indicate you would, or bring back the buzzers so people can walk to the counter to pick up their orders. And make food when it's ordered, not after they've asked...

I consider myself fairly 'well versed' in the Panera menu and methods for serving, etc. I have been a longtime customer for take-out, casual dining, and their catering service. HOWEVER, this particular Panera seems to fall short nearly every time I frequent this store. A number of times they are out of bagels before early afternoon - seems atypical when the menu has a number of bagel options/sandwiches. Recently, I had two big OOPS for my orders. About two weeks ago I ordered a scrambled egg sandwich on a ciabatta bread roll with bacon. When I got in my car and pulled out my sandwich it was on another type of roll with sausage. I didn't return it because it was very busy and I didn't have much time. Today, I decided to give it another "go". I ordered a Brioche with scrambled eggs and sausage, plus a hot coffee. I was told it would be waiting for me in a "mobile order" cubby. When I went I waited only to find out it was sitting on a counter. (It was not busy- in fact there was no one waiting to be served). The coffee was an iced latte. Not one to fight about this when I needed to get somewhere soon - I decided to grab the sandwich and go and accept the latte since they were just going to toss it. Sadly, the egg was not scrambled but cooked over easy and the yolk spilled out on my outfit. The milk was SPOILED in the latte. I had to pour out the entire drink.

My lesson is that I most likely will not be returning to this Panera again. (NOTE: I am giving it two stars to reflect the times I have bought a salad or cookies there without any problems. But, that was...

This is my go to chill place. You don’t come here for the food, you come for the coffee on cold days, and for the lemonades on hot days, I have been coming for about three years now the South Bay one is my favorite because it is the closest to home, but I also like the one over by the South Torrance location, when I’m down in that area, but they really don’t have the same ambience, probably because of the different kinds of stores surrounding it, and not enough places to plug in computers, so that one I’m usually just in and out of. On the way to school, I like the drive-through on El Segundo Blvd.. a little west of Aviation. My other little chill spot, when I’m taking classes is the one on Sepulveda in Westchester, next to the Trader Joe’s I pop in and get it to go coffee in the morning before class, and then when class is over, I like to take a break and stop by Trader Joe’s to grab something to take home with me And chill out for a while @ this Panera!

One thing about the Redondo Beach location, they never have decaf ready you always have to ask. And don’t most people like decaf in the late afternoon so they can sleep at night? I guess people don’t want them them to make a whole pot of decaf just for them , but if you ask them, they will do it. They say it’s so they can keep it fresh, but it’s still fresh even if it’s sitting there for four hours in those containers it still taste great, so maybe you’ll put a little 2 ounces of hot water to make it not strong tasting, but it’s...