HomeGoods — Local services in Town of Amherst

The manager displayed clear unprofessionalism and bias during our interaction. She was not only rude but also contradicted her own statements. The product in question was marked down to $0 due to damage and was left on the shelf, presumably to be discarded. However, when we took it to the counter, the cashier sought confirmation from the manager, who had previously stated that the product was valued at $0 because it was damaged and meant to be discarded.

To our surprise, the manager suddenly decided to price the item at $25.99. This arbitrary decision was shocking and left us perplexed. Unsatisfied with this behavior, we chose not to purchase the product. Her response? “Well, I shouldn’t have wasted my time on this then,” delivered in a dismissive and rude tone.

As polite customers throughout the transaction, we were appalled by her conduct (suspecting she is 'Racist'). This behavior is unacceptable, and I strongly believe the store should evaluate whether such staff are aligned...

I bought a sheet set and just used it within the past month for some guests that we’re staying at my house and washed the sheets after the guests left. When I went to put back on the fitted sheet, it was ripped. I went to return it, and they would not allow me to return something that was washed. It ripped AFTER it was washed, one time. Apparently not very good quality if that happens after one wash. Terrible policy. Very...

I like this Home Goods because they always have a wide variety of quirky items and it's like shopping in an upscale flea market if that makes any sense. You will find all the things you never needed here along with useful items like furniture, linens and dog bowls. I prefer this location over the new builds because it seems like the inventory is different but I believe every location...