I’ve been a customer of Burger King for a long time and this Burger King is by far the most disorganized location that I have ever had the displeasure of eating at. From the none existent customer service and inconsistencies with my order, it seems like they just don’t care about getting your order right. They talk over you and you have to keep repeating yourself three times. Please start hiring people who actually care about bagging up the correct orders or taking the correct orders in the first place. I get it, short staffing is a thing but like it’s not hard to ring in the right orders and bag up the food correctly especially if you’re a manager. Oh yeah and the manager here is rude every single time I come. She told me “we don’t have hot chocolate” in a rude manner when THAT WASNT EVEN WHAT I SAID. So please get...
Read moreBeen eating Burger King for 40 years. Every time I go to transit Road in Williamsville 5345.. The manager there is rude. Every time I go there to her employees today August 9 I went in for breakfast. She was the most rudest person I’ve ever encountered at a Burger King not very good being the manager. I sat there and waited to place an order. she turned the corner and said Jesus Christ. And then proceeded to give me an attitude about my coupon. Say the least I walked away and she said good. Didn’t want your Business anyway. To say the least, I will never return to this location tried call corporate 10 different different times no answer. one more thing I was just reading the reviews. I guess her name is Wendy. She’s a supervisor heavyset if this is in fact, upper management needs to...
Read moreI don't know how they stay in business. There's never very many customers. The staff follows the manager and are pretty surly. It's not uncommon to get your tray slid across the counter without any interaction. The décor is hideous and the tables are usually grimy. I've had issues with food quality and didn't get any resolution from the manager. A burger I got was burned to a crisp and apparently I didn't understand that was how it was supposed to be. Forget the juicy patty you see on TV. I wouldn't...
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