I can't say anything bad about auto zone itself but some that I go to... the employees are off the wal,l but most of them I visited have legitimate friendly helpful employees that actually enjoy what they do because you can see it the way they help the customers try and fine a solution to the issues they have with vehicle. I just don't like how they always ignore the vin # and go with just the year make and model. I purchased few items in a AutoZone and they did not fit because "THEY DID NOT RUN THE VIN#". That's why I give 4 stars. I do thank them for pushing me to get original parts from dealers because they always fit and last longer time. I had friends say they never had that issue but they had foreign vehicles that love Aftermarket parts, also known as non-OEM parts, generic parts, or competitive replacement parts. I still go here for tools & fluids aswell as other items that may catch my interest. You also can have a membership that can earn you $$$ for your purchases. AutoZone Rewards is a free program that helps members earn rewards for purchases. Members earn a $20 reward after every five purchases of $20 or more. Each purchase earns one credit, which can be used to earn rewards. Members also receive access to...
Ā Ā Ā Read moreI love this store it's clean, it always has the parts I'm always looking for and usually has workers that know what they doing but today I had an issue that was alarming to me.
I showed up and this customer (older lady) was pouring oil in the dipstick and I went to help her cause she clearly didn't know what she was doing and asked her why didn't the workers inside help you and she answered back that they didn't want to help which is a bad sign, I finished helping her and went inside and asked them why did they just hand her a funnel and not help her and the workers said they don't touch oil. Which is wrong if you can go outside to troubleshoot codes and replace bulbs and such, why not pour a quart of oil while watching her struggle with her car. I would never tell a old lady something like that, treat them like if it your mother asking for help. It's just rude and...
Ā Ā Ā Read moreAnthony C was kick ass! I came in after installing a battery in my Rav 4 and it didnāt come with a riser so it was a little lower than the previous battery so older hold down rod was so corroded that the nut couldnāt come off. He took his time to try and help me but I needed a new holder set and he even asked if I needed help and came out and in 5 mins he put it in place and went above and beyond. This is someone who really cares about his customers and showed me what to do if this happens again. Iām not familiar with doing this but when someone takes the time to actually talk and explain how to fix it, itās worth everything! Thank you Anthony! I hope your boss sees this and appreciates how generous you are! Thank you for...
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