Three times I've been given the incorrect order and on the 4th time they completely lost my order and had to go inside and demand a refund. The gentleman at the window doesn't speak into the mic and is completely incoherent. One total given at speaker and different total given at window. The food is usually cold by the time I make a 3 min ride home. This will be the last time I visit a burger King and it's unfortunate they can't get staff who actually care. The workers at the window are clearly distracted by there phones. When I tried to repeat my order to the manager he walked away 3 times and the kid man at the window then gave me an attitude for asking why my order got lost in the first place. 17.39 was the first total ... the 20.46 at the window. I ordered a number 8 and he had no idea what I had ordered by the time I got to the window. Burgerking in west babylon need to fire the entire staff and screen with corporate. Worst fast food experience of my entire life especially after just wanting a meal after a 14hr day. They mess up so many times I usually just let it go. This was completely unacceptable. I work in service customer service and in a specialty industry. This is completely and totally unacceptable and an outrage. Burgerking you are better than that but unfortunately you lost a customer for life ! Hire employees who actually want to serve your customers and dont screw around and mumble into the headset. The manager gave the window guy a fist bump... I'd tell him your fired !!!.... in top of that he gave me the incorrect receipt back with the incorrect change. No apologie no...
Read moreThis place is a JOKE!!!! kids are literally being paid $20 an hr to mess up a meal everything you go! Not to mention because they know you're being timed when you pull up to the window they ALWAYS ask you to pull up.... so it LOOKS like they are getting their good out in record speed. Today I was there and literally....I kid you not waited in line 2 cars from the window already placed my order and waited for 15 mins when I finally decided with 2 young kids in the back hangry...to take my business else where! If this does not find the right person and if things DO NOT change I will NEVER bring business there again...and make sure all my family and friends...
Read moreWorst place to work at. They do NOT accommodate for people with disabilities. Staff does not clean their hands and leaves trash laying around. I’ve witnessed multiple employees touch food with their bare hands. Most of the female employees don’t tie their hair back or even speak English. They fired a lot of staff recently because they simply don’t like them. They knowingly made them eligible to file for unemployment. Main reason why the service here is slow! Very shady stuff happening behind closed doors. Please choose carefully...
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