Coastal Cabinet Works, Inc. — Local services in Town of Babylon

I have no feedback on their cabinets. But if you are looking for countertops, look elsewhere.

Coastal Cabinet Works is one of three premier dealers for Cambria Countertops. I approached them about installing Cambria countertops in my remodeled kitchen. Richie Ruth was happy to quote a price and stop by so I could sign a contract. The installers were to call in a week's time to set up an appointment for computer measurement followed by 12-15 days of fabrication time between measurement and installation.

It's three weeks since CCW processed my $4,500 deposit. After the first week, I called Richie and he said that the installers from "Tuscany" would be reaching out soon. After the second week, I called and left a message. That brings us to week three. I have yet to get a response from Richie via phone or email. Richie does not pick up the phone when I call.

I stopped by the office today to meet someone face-to-face, as to avoid a run-around. Richie was not in and the person present could not access Richie's files to give me any update. The representative tried to call Richie. No answer. The representative told me Tuscany granite should be reaching out about installation. So I got a face-to-face run-around...

It was at this point that I confirmed that "the installers" work for a completely different company. Tuscany Marble & Granite in Deer Park, who are not listed on the Cambria site as a dealer for their products. Their customer reviews average two whole stars on google with users complaining of poor customer service, long waits to get work done, and poor workmanship.

I have no feedback on their cabinets. But if you are looking for countertops,...

Coastal is the best choice when choosing your new cabinets! They transformed our outdated mundane kitchen, into a elegant beautiful kitchen we can be proud to host family party's in! From the very beginning we could tell they were going to be great, giving us a totally redesigned kitchen in a way we did not see possible. We now have a great island for the family to hang out around, and a beautiful open floor plan. The cabinets themselves are very high quality, and came out just as we envisioned. All their design ideas were amazing, and they were extremely helpful throughout the entire redesign of our kitchen. Coastal was full of a great team of designers who were really knowledgeable and friendly. Thanks Coastal, we love our...

Rose Fulgieri 71 Northgate Cir., Melville

I don't normally write reviews, but in this case, I feel the need to do so. When my husband and I relocated, we quickly realized we needed a brand new kitchen. I like to entertain and my old kitchen did not accommodate large platter and chafing dishes. I used to store them in the basement. The professional team at Coastal was able to utilize every inch of space available so that now all is easily accessible with room to spare. The entire staff is so knowledgeable and kind. Leave it to them as they have such great ideas. I know this is an old cliché but I really do have my "Dream" kitchen. Working in it just makes me...