Omnibus Fashions — Local services in Town of Babylon

If you need any type of formal wear, Omnibus is the place you should go. From the moment we arrived we were greeted and treated like part of the Omnibus family. Alexa assisted my daughter in finding 2 beautiful gowns for 2 weddings. She spoke with my daughter about what she would like, what she doesn’t like, color choices and fit. Alexa pulled 4 gowns, one more beautiful that the other, all perfect. Anyone shopping with their 24 year old daughter knows it’s not a easy walk across that tightrope. My daughter was very happy with the choices and was able to choose 2 without hesitation. Alexa is truly a professional stylist. I was blessed to have Karen help me both times I choose my gowns. She made it painless and fun. It’s amazing how these women can look at you, speak with you and know exactly what to give you to try on. Today was my daughter’s first fitting of her 2 gowns. We met Paula, the owner & Cindy the seamstress. Now I know why the employees who work their are so sweet, friendly and helpful; because that is who their boss is. Without hesitation Cindy got right to work on the alterations. My daughter has lost weight and the alterations were many. Cindy made us feel confident that the gowns would be perfect. She explained exactly what and why things needed to be done. Originally the gowns were going to have to be let out a bit, so to go from that to what now had to be done was a bit concerning. Not for Cindy’s and Paula. My daughter is excited to come back for her next fitting appt and I can’t wait to have my gowns done. I was also impressed at what all those alterations cost. This is not a business that impresses you with reasonably priced gowns and kills you with the price of alterations. What a pleasure dealing with everyone...

The dresses are beautiful and they definitely fit them as well as they can, however, the women who work there are very mean. Everytime I've went there to pick out a dress and get it fit the women have told me that I need to lose weight (which is difficult because I have a disease but I try very hard), and they mocked the changes that I wanted to make to my dress. They told me that my dress doesn't look good on me because I needed to lose weight, and when I was getting my final fitting I said I didn't want a train on the dress because I didn't want anyone stepping on it, but they yelled at me and told me that it had to have one. They also told me that my dress was going to be ready to pick up about 2 weeks ago, and they still have not called me back about it and when I called to kindly ask for an update they give me attitudes about when it will be done and they refuse to update me on the dress and just ask me to keep giving them my name and number. My prom is in 2 weeks and I have still not received any update on the dress. I'm never going here for anything again after this because their attitudes are non-stop. I have talked to several other people about the service and they all have had similar experiences. My friend told me that she went here to get her dress fit for a fashion show and once she finished the fitting she wanted to look for a prom dress but the ladies began yelling at her saying that she cannot stay in the store any longer and that she "can't shop for herself", my cousin was told she was too skinny to fit into her sweet 16 dress and didn't recieve the dress until a couple of days before her sweet 16. These are just a couple of the many bad stories...

This pandemic has shown the true character of people…..I purchased 2 dresses for $883 in February of 2020. The mistake I made was I paid in FULL…when Covid hit we found out my daughter would no longer have proms to go to. I spoke with Paula and asked her if she I could just cover her cost of the dresses, she could keep them and continue to make full profits on the dresses. She told me to watch her segment she recorded on tv talking about how her business was hurting during Covid. Which I did, and don’t get me wrong I completely understand, BUT she can make that up in years to come…my daughter can NEVER make up her senior year missing her proms..EVER!!! My daughter is a hard working college student and that money she lost on her dresses she could really use! I SEE HOW WELL OMNIBUS IS DOING NOW…they have recovered nicely as I spoke with Karen the manager who said they have plenty of inventory and this is their busy time…If you are looking to buy a dress you should go to an establishment who truly cares about their customers not just about their bottone line!!! This crisis has really revealed the true...