Vibrant Rejuvenation — Local services in Town of Babylon

I’m sad to say I didn’t have the best experience. I was very hopeful based on all the reviews of how nice and friendly the staff was which was the case for most of them. Let me start by saying the facial itself was great, very relaxing! However when I first arrived it was not as relaxing of an experience. When I gave my name I was told I didn’t have an appointment in the system which was extremely odd because I scheduled an appointment the week prior. The girl who was “helping me” did very little to help. Instead she just kind of blankly starred at me offering no solutions or apologies that my appointment was never put into the system. Instead she made it as if I had made some mistake. She finally said maybe I booked it at the Huntington location. I didn’t even know there was a Huntington location and when I googled to try and call over there I couldn’t even find a number for that location. Finally I asked if she had a number and that was the most help she offered. I called over there and low and behold, no appointment over there either. I spoke to the manager Jen who was very sweet and helpful and told me they would be able to take me at the Commack location. At this point I was already about 20 mins into my hour break from work so that was even more stressful. When I told the girl at the desk this she looked at me funny as if she thought I was making this up. Finally the other girl at the front desk jumped in and said we can definitely take you. I understand mistakes happen and I would never fault someone or a place for that but my main issue was the treatment of the girl at the front desk. She made me feel as if I was crazy or in the wrong and there was absolutely no willingness to help me or consideration of my time. I was the only person waiting and she was not answering the phone at the time so her total lack of help to me is completely unjustified and to be honest really turned me off from the place and the relaxing experience I...

Rescheduled my appointment multiple times which wasn’t that big of a deal to me, but eventually they confirmed a 2pm appointment. I work remotely and stopped by on my lunch - I wasn’t even seen until after 2:30. The service was fine, I was there for Dysport in my jaw for migraines (not cosmetic) but then they attempted to upsell me laser hair removal because they noticed hair on my chin…. Insulting.

If people want a service they will ask for it. I’m well aware of my chin hair from PCOS and I don’t need a stranger to call me out on it and embarrass me. Making women feel insecure about their bodies in an attempt to make sales is gross.

Don’t recommend.

Edit after reply:

If I had confidence issues I would’ve seeked out that treatment myself, it’s not your job to evaluate other peoples insecurities or project onto them what YOU would be insecure about. Do you think people live under a rock and don’t know what laser hair removal is in 2022? Let this be a lesson to you, do what you’re asked to do. It’s basic respect. Your comments could be far more harmful than they were to me. There is absolutely no justification.

Would you tell someone who has no issue with their weight and came in for Botox that they should get Lipo? Unreal. How dense can you be?

… ah she’s also a fat shamer. Sounds like a person you really want to be vulnerable with. Nothing I said was an “offensive comment” but everything you...

I was completely disappointed with this place. I called on Saturday because I was looking for an urgent dehydration IV (I’m waiting for surgery and my usual infusion place was closed for a family function ) so found this place online. When I called I asked if they had an RN to do an IV infusion and they said yes. My husband drove a half hour to get me there and when I arrived I was brought into another area and was shown a menu of infusions and was told the prices are more than what was listed online. They could just update their website or informed me on the phone rather than tell me on the spot. At the point I was already there after driving 30 mins and needed it. A nurse which I really don’t believe was a nurse stuck me 3x and failed each time and even kept digging. I allowed it because I really needed fluids and hoped she would get it. However, after one last chance and telling her not to go in a particular vein because I know my body she did so anyway and caused so much pain. At that point I said enough and walked out! Also, she struggled to get the vein of another woman also waiting. It was an absolute nightmare and I would never go back there. If you are in need of an IV infusion look elsewhere. There are far better places with much more qualified IV nurses. I was so sick to begin with and this awful experience made...