Chipotle Mexican Grill — Restaurant in Town of Brookhaven

I wish i could put 0 stars where do i even start? First they appeared to look understaffed because of the wait time but they were just standing there doing nothing, there was a girl on the serving line with a nasty attitude she looked like she did not want to be there giving everyone a stank face. There was no white rice, all the tops were empty. The customer before me wanted chicken but was told there was no chicken and when it was my turn to be served i was served one small scoop of chicken from the empty container because they were still preparing the chicken. I obviously asked for more because it was not even a full scoop and she rolled her eyes as she went to the back to serve me more. The customer before me saw i got chicken so he politely asked for a remake on his burrito because he got steak when he originally wanted chicken. When the employee asked the girl if they could remake it she said “I guess” with an attitude. The only nice employee was the one who was finishing my order a boy with blonde hair. I will not be returning to this location as someone who works in the food industry i am in disbelief of how this...

As if the pandemic wasn't bad enough, Chipotle uses it still to take advantage of their smaller customer base. I had just paid with EXACT change as Chipotle still suffers from a coin shortage that only affects Mexican franchises named Chipotle. I forgot to order something and when I went to pay again, right after my first order, I was given a very scripted robotic response "we have no quarters, dimes, nickels or pennies". I had just paid with EXACT change with some of the non-existent coinage Chipotle cannot get their hands on, so some of this could have been returned to me and since it would have not been enough to give me exact change for my puchase, Chipotle would still have collected more money than they were entitled to. But no, the register drawer was swiftly closed and I was left with a bad taste in my mouth. This continuing selfish policy is disgusting because it based on a global tragedy. If you want to go cashless, just do it. Stop hiding behind your "What's the deal?" bologna which I rather eat than patronize Chipotle. Qdoba is better tasting and they...

Food is always delicious and fresh..but getting it is the problem Everytime I ordered online it has been up to 40 minute wait while I'm there!! mind you I order an hour before every time why do I have to wait an extra 40 min on a Tuesday!!!! And placing an order inside is the worst every chipotle has a line system that works all the time you'll have someone taking your order and then they walk aways to get lettuce in the middle of making your food or check there phone there is no sort of system here whatsoever it's a circus and the manager is nowhere to be found it's always a problem because you can't talk to any one!!the online orders never prepared it's so unprofessional the way it's ran and so surprised that it's still being ran the way it is every other chipotle is exactly the same but this one they can't get orders correctly the staff is rude and can't seem to figure out how to do there job nothing is ever prepared for online orders they always forget the guacamole get it together you have a 2.2 rating and you only been open for...