I have been in this store for years, and every time I go there, I appreciated the friendliness and the atmosphere of not only people and the dealers, and the randomness of the store that leaves the eyes on constant appetite. But due to issues with the owner, it is time for me to leave and move on.
I did like the store for the most part, but recently today I was kicked out because I told the owner if he can be reasonable with the discounts (or pricing negotiations) but he turned around and took it the wrong way verbally and in some way confrontation and told me that I told him "you are being unreasonable." He took it very personal even though, those were never my words and he quickly yelled and kicked me out of the store.
This whole discount thing started when I found a Star Wars Royal Guard 3.75" figure in the $1 bin. Ever since the hard work into finding the pieces from the dollar bin, he told me it isn't $1 and tried to up the price on me to a point I just gave it to the owner. Same goes when I found a 12" batgirl figure from the $1 bin and he told me it belongs in the $5 bin.... it's like any deals I find in the store that I wanted, my hard work in finding something random became an upcharge... That's where I have been asking for a small discount whenever I came to the store because it feels I work for the owner for free and I thought we had an understanding whenever I find something that's $1 bin and brought to his attention, he can upcharge from the item that I found from that random $1 bin. In return I would always help the owner and hope to get discount from future purchase. Don't get me wrong, whenever I stop by to the store, I spent over $100's on purchases on top of introducing friend's to the store with good word of mouth.
I want to also reiterate, prior to this altercation (8/3/25), it was during the Star Wars sale at the beginning of every month Tuesday a 20% off. When I brought everything to the register, it comes out to a total $68.51 after $5.51 tax. I asked the owner if there is a possible additional discount, but was told everything is tax. So he suggested that I pay half cash ($35) the rest to credit card implying that I would save some money. Turns out I don't save much of anything as even with cash I was charged the full $5.51 tax, which begs me to believe, why didn't I just use my credit card for the whole purchase instead of burning my cash anyway if I don't save anything regardless of half cash/half credit card?
After talking with the owner, he became hotheaded and in some way kicked or banned me from ever returning back to the store because of what was said, I am not entitled for the discounts, but it would be good here and there if I was helping the owner anyway if I worked hard finding stuff for him, and my time shouldn't be for charity, even if I am a returning customer that every time I am at the store, I am constantly buying something. I am hoping the owner wouldn't be confrontational and hope that he would be more professional in the future even if I am not welcome in the...
   Read moreHad the pleasure today of meeting Chris of Standard Collectibles & Card Games located in Retro Relics (2860 Middle Country Road, Lake Grove) I was with my 2 grandsons (11& 12 yr. olds) who wanted to buy & sell some Pokémon cards. Chris is a true subject matter expert . He was extremely kind, patient & customer oriented even with these " young customers" He went above & beyond to explain & educate my boys on how cards are rated & evaluated. There were other customers at his booth who he also treated with this same outstanding customer service. Retro Relics is worth the trip for the enormous & diverse array of collectibles & Chris & Alex's Standard Collectibles & Card Games booth is a must...
   Read moreHow have I missed this gem. I shop at Lidl and never visited till my son told me it was open. Literally something for everyone. The prices are ridiculously low and beyond reasonable, especially for collectibles. Besides the everyday collector, this should be a regular visit for every designer out there. Unique decorative pieces. Lake Grove should consider themselves lucky to have such store as this. Never seen anything like it. It will be a regular visit for me and my kids from now on in. Very friendly and informative vendors...
   Read more