White House Black Market — Local services in Town of Clarkstown

I recently stop in this location to see if they have different items from their other locations. However, when I enter the store the associate was so rude. I don't know if it's because I'm black . personally I don't care about ones pigmentation of their skin. I was approach by a caucasian lady who RUDELY SAY WHAT BRINGS YOU IN THIS STORE??. I reply well I just pick some stuff at JCREW and I use to shop at your store in other locations. I just want to see if there was anything different .She followed me around the entire store. I felt so uncomfortable so I left. The moral of this story is that no matter the color / pigmentation of ones skin everyone should be treated as equals. MONEY HAVE NO SPECIAL COLOR MONEY IS MONEY. AND IT KEEPS COMPANY IN BUSINESS POINT BLANK. TREAT EVERYONE WITH RESPECT WE...

This store always give me a hard time on price adjustment. I don’t do often, but when I get a nice dress I keep my eye when they drop the price. Either the company have to change how the adjustment policy says in the receipt or someone need to tell the ladies who works there the correct policy. The original receipt says to bring just “ the original receipt “ in 14 days of original purchase.It doesn’t say you have to bring the item purchased with the tag attached. What is the point them of buying the dress and not be able to use! I just want a clarification on this policy! The online chat agent was very nice and give to me with...

Should be 0 stars. My best friend just went into this store; there were other customers being greeted, helped etc. No one approached and/or said anything to her, instead they trailed her through the store til she left. Shouldn’t even need to be said, but she’s black. By the sounds of the below comments, this is ongoing behavior at this location. Shame on you WHBM, I’m embarrassed this treatment and type of establishment exists where I grew up. Goes without saying I’d never spend a dime here. You need to do infinitely better. READ the below reviews for gods...