Five Below — Local services in Town of Dunkirk

WORST EMPLOYEE 7/18/25 @5:45 PM .A CUSTOMER WOMAN ASK A EMPLOYEE THAT SHE NEEDED TO USE THE BATHROOM URGENTLY CUZ SHE HAD A BAD STOMACH AND THE EMPLOYEE MAN 111111 AND THE WOMAN IGNORED HER AND DID NOT OPEN THE BATHROOM WHEN SHE TOLD THEM WAS URGENTLY. I HEARD THE WOMAN GIVING HER ACTITUD SAYING SHE HAVE A CUSTOMER BUT WAS ONLY ONE PERSON AFTER THAT CUSTOMER SHE IGNORED THE WOMAN WHO ASK FOR THE RESTROOM. NO CHOICE THE WOMAN DID IT IN A CONNER BEHIND A WAGON FULL OF BOXES AND PLASTICS. COMPLETELY NERVOUS AND SHAKING AND CRYING FOR WHAT HAPPENED TO HER. BAD SERVICES WITH...

When I went in a a few weeks on memorial day, employees were playing with a big dog at the register for more than 15 minutes. The dog was barking so loud we heard it at the back of the store. There is no way it was a Service Dog as they were petting and playing with it. My son has Sensory Processing Disorder and everytime it barked he was frightened. When we approached the register, I literally had to tell the employees he was frightened and afraid of dogs so they could move the dog. We will not be visiting this location again. I ll drive to the...

I had a wonderful experience today at the Five Below, thanks to a young man named Ben. He was incredibly polite and went out of his way to help me find gifts for my grandchildren. He was very knowledgeable about the products and offered an excellent suggestion that I ended up purchasing. It's a true delight to see such good old-fashioned customer service. Ben is a valuable employee, and I will...